Reviewed : 04/17/2026

Comment : Salesman was very easy to deal with. Really nice vehicle.

Reviewed : 04/03/2026

Comment : We recently purchased a van from Keystone and found this dealership to be one of upmost integrity and professionalism. After the purchase, we returned a week later with needing to have some warranty work performed. The part in question turned out not to be part of the limited warranty. The service dept said they would split the cost of the repairs. Now that was customer service at its best. Something the dealership did not have to do but chose to do so. I would highly recommend this dealership if you are looking for a good quality used vehicle. Thx to the sales and service team, it was a pleasure working with you.

Gerald K / Lancaster PA

Reviewed : 03/26/2026

Comment :

Reviewed : 03/20/2026

Comment : Great team! They are accommodating and super friendly. Will work with you to get your vehicle needs going. They provide a courtesy loaner vehicle which makes life so much easier, and they wash your vehicle one it is done!! There is quality of service here and I am happy to be part of it.

The facility is super clean and organized, most shops are dirty or deteriorated, but not Keystone! Bathrooms and waiting areas are clean and well put together.

Thank you Keystone team!!!

Reviewed : 03/11/2026

Comment : This is the place to take your vehicle if you want to pay twice for them to actually fix your vehicle. I took a vehicle in and described in detail what the vehicle was doing. They were very good at communicating and I was excited when then said the vehicle was ready. I went in, paid, drive the vehicle off the lot and within minutes the issue was still there. I called in and returned the vehicle to their lot kind of expecting them to stand behind their work and actually fix it. When they actually fixed it this time I went in to pick it up and was given a second invoice thus them expecting double payment to actually fix the vehicle. At this point I felt as if I was being conned. There was no reasoning with them. When I finally receive a letter from them in the mail apologizing, I will remove this review but until then I will share my experience with whomever wants to hear it. At one time I had major respect for Keystone but myself plus others have quickly lost respect for them due to this.

Reviewed : 02/23/2026

Comment : I dealt with Jared Stauffer. He was cordial and a layed back personality. I bought a 2020 Chevy Traverse. I would recommend Keystone Quality Motors !

Reviewed : 02/17/2026

Comment : Fantastic service!!!

Reviewed : 12/25/2025

Comment : Outstanding work on my 11 year old Ford. The job was complete within 4 days. Highly recommended.

Reviewed : 12/17/2025

Comment : First time customers. Ordered my wife tires from Tire Rack for Christmas. Kyle did a great job with price quoting on everything we wanted done. Had State Inspection done as well and that's always a nervous time waiting to hear what the shop is going to pitch at you. There was none of that here. Just needed wiper blades to pass and they recommended air filters. After talking to my wife the air filters were 2 1/2 years old and a completely legitimate up sale. I definitely get a good feeling that this shop is really honest about their repair suggestions. Having been in the auto industry for 30 years myself in collision shops,that statement should go a long way for customers looking at using this shop. Great Job!

Reviewed : 12/16/2025

Comment : A very pleasant experience. Staff is friendly and has integrity.