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Searched: Auto Repair - JOHN OVERLEY AUTOMOTIVE

AAA Approved Auto Repair Shop Reviews Approved

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JOHN OVERLEY AUTOMOTIVE

3800 Fern Valley Rd
Louisville, KY 40219

Tel: (502) 964-8459
Hours: M-F: 08:00:00 AM - 05:00:00 PM
Sat: Closed Sun: Closed


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1 Reviews

Louisville, KY

Comment : Promptly fixed a battery cable which was corroded and needed to be replaced. Friendly service and 10% discount for AAA members!

1 Reviews

Louisville, KY

Comment :

1 Reviews

Louisville, KY

Comment : Rather unhelpful and overpriced compared to other automotive businesses. The job was quoted at five hours for work that typically takes two to three, which makes it hard not to assume inefficiency rather than complexity.

We were also charged a shop fee for items like cleaning rags and topped off coolant, even though we did not request coolant service and they did not know what type of coolant the vehicle uses.

To make matters worse, they rushed us out when we said we needed the vehicle back and forgot to return our engine heat cover, forcing us to come back again. Overall, poor value for the cost and not a great experience...

1 Reviews

Louisville, KY

Comment : Rather unhelpful and overpriced compared to other automotive businesses. The job was quoted at five hours for work that typically takes two to three, which makes it hard not to assume inefficiency rather than complexity.

We were also charged a shop fee for items like cleaning rags and topped off coolant, even though we did not request coolant service and they did not know what type of coolant the vehicle uses.

To make matters worse, they rushed us out when we said we needed the vehicle back and forgot to return our engine heat cover, forcing us to come back again. Overall, poor value for the cost and not a great experience...

1 Reviews

Louisville, KY

Comment :

1 Reviews

Louisville, KY

Comment :

1 Reviews

Louisville, KY

Comment :

1 Reviews

Louisville, KY

Comment : Overley Automotive has consistently been the best repair location for our vehicles. When the Nissan dealer told us that the high pitched noise that the brakes were making on our 2017 Sentra was because the brake pads were infused with metal fragments and the noise was to be expected, I was VERY UNHAPPY with Nissan. Oh, and the dealer would not warranty the work if I had asked the dealer to put ceramic brake pads on the car. I asked John if he knew an answer and he said he would not only have the pads replaced with ceramic brake pads, he would warranty his work.

1 Reviews

Louisville, KY

Comment : Car broke down on the expressway, they got us together but charged us 3 times more for the service

1 Reviews

Louisville, KY

Comment : They were fast and friendly and did a great job.

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