Reviewed : 12/06/2025

Comment : I’m sorry to have to post this . I bought a used 2022 low mile mint condition Chevy Silverado. After 7 months I noticed some rust from my wheel well . I had someone look under my truck and they were shocked that I had severe rust on the entire frame . I took my truck to a local body shop. He said this condition he sees from a 12 to 15 year old truck but not on a 3 year old vehicle. He said it is a big job to fix it right.Icalled the salesman Chris Man and told him he sold me a truck with severe frame rot from rust . I told him you told me it pasted all there 100 point check list I talked to the sales manager Kaela I told her the situation and I wanted to give the truck back . It didn’t just happen it was bad when I bought it. They said they could send it out . I told her they would just fix it cosmetically. They offered me a new truck with high payments one truck that was under my trucks worth . I said I want my money back . She said I would have to take a $5400 dollar loss to me . I said that was unexceptable. I told her I can take a $1000 loss but not $5400 loss since they misrepresented the condition of the truck . They are not willing to work with me at all . It’s a shame I saved up for my first nice truck . I didn’t climb under the truck because I have health issues . Chris said the truck was fine no problems . I just want to be treated fairly. If anyone can help me I would greatly appreciate it thanks.

Reviewed : 11/17/2025

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Reviewed : 11/02/2025

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Reviewed : 10/22/2025

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Reviewed : 10/21/2025

Comment : Performed requested services. Very expensive.

Reviewed : 10/09/2025

Comment : Great job everyone! Very accommodating!

Reviewed : 10/02/2025

Comment : communication with jason and the finance department was great. showed up and they had all the paperwork ready and the truck. no games no tricks just good business.

Reviewed : 09/19/2025

Comment : Very nice car dealership, looked at a few cars.Employees are very nice to deal with

Reviewed : 09/16/2025

Comment : Really please with this place. While traveling our tire sensor went out. Still had 2500 miles remaining on our trip and wanted to get it repaired and they were great here worked us in and was under way an hour later. So very greatful.

Reviewed : 08/15/2025

Comment : My trans went in my Silverado. Sean immediately called to let me know time and what their protocol was for getting it diagnosed. He dealt with the warranty company and called me back the next day to give me my options. I informed him about an upcoming vacation and asked if he could possibly get it done in time for that. He did everything possible to make it work. The warranty company held him up some but he still was able to get my truck in and done the night before I needed it back. Awesome service from Sean, Travis and the whole team at John Sauder Chevy!!!
Dale Paton