Reviewed : 12/14/2025

Comment : The family operated company was very friendly but very pricey. For brakes and rotors on an Acura 2022 RDX JJ quoted me $900. I am not a car technician but smart enough to know that is overpriced especially for a family operated vendor. Mr. Tires that is 5 minutes from this location was half the price. Once again nice people
but overpriced for the work that is needed.

Reviewed : 12/12/2025

Comment : I appreciate JJ's consideration of my time. I went in for a scheduled MD inspection. I was told it would take 45 mins. I was out in less than 30 minutes. That is service you dont see often. They also communicated frequently before and during my visit. I also got a follow up call the day after. I will be back and I do highly recommend them.

Reviewed : 12/09/2025

Comment : Don’t take your vehicle here to get inspected!

Pros: The service is top tier. The employees are extremely hospitable and the waiting area is comfortable and offers snacks and drinks for your convenience. My vehicle was handled in the same day I dropped it off.

Cons: Due to it being a privately owned business the Price for every service is higher than their competitors. When conducting an inspection on my vehicle they found the an “issue” with a locator bar. Didn’t offer any explanation or any proof. I was told my vehicle (which only has 80k miles) was in no condition to drive on the road.

Later in the same week I took it to another location for an inspection and was told it passed with FLYING COLORS! I believe they take advantage of customers in an attempt to get them to buy other services.

Reviewed : 12/07/2025

Comment : I will definitely go here from now on. They quickly diagnosed my problem and fixed it. Also, I thought I heard a noise from under my car. They showed me what it was and it wasn't a major mechanical problem. I really appreciate them taking the time to explain the concerns and actually demonstrate what was going on.

Reviewed : 12/06/2025

Comment : These people are a total rip off. I had my 2009 Mercedes Benz S65 AMG towed to there shop September of last year, and they could not figure out what was wrong with my car, for months they begged me to keep my car there and they will figure it out, well they kept my car for over a year and after all that begging me to keep it there, as soon as it got fix I didn't have the money right away to pay them, they put in paperwork for mechanical lien on my car, because they had been inquiring about my car when it first got there, and asking all these questions about buying it and all the questions made me think to how they are doing me now with my car, and I want to know if anyone else has experienced this with these people because that was my dream car and those crooks ran a bill up so steep after having my car for over a year now trying to steal it from me on a mechanical lien. There energy and everything changed after the car got fix, they weren't so nice no more and wasn't trying to work with me like I worked with them as they were begging me to keep my car in there shop, freakn crooks.

Reviewed : 12/06/2025

Comment : Tremendous customer service and work , communication is amazing. They go above and beyond to ensure that you are knowledgeable of the repairs needed , and their plan of action to quickly get you back on the road safely.

Reviewed : 12/05/2025

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Reviewed : 12/03/2025

Comment : Worst experience ever! They claim they record your calls which is illegal in the state of Maryland just in case they have to use it to prove any discrepancy but when you ask to listen to the recording they act like they don't know what your talking about.

Reviewed : 12/03/2025

Comment : Worst experience of my life. I usually take my vehicles to Myers and have for 18 years now. I received a flier from JJ's for a free check engine light diagnostic and have a truck that had an overdrive shifter light blinking. I called to may sure they coul do a diagnostic on my transmission instead of engine and they said yes and to bring it in as soon as possible. I brought it in the same day. They told me while I was there it would take a while instead of a few hours like the guy Kylin said on the phone. So I left it with them and they never called back. I called in the evening the next day and they said "you're the guy with the check engine light on right?" I said "no I have an over drive shifter light blinking. I wanted that diagnosed." He then told me I had a misfire in one of the cylinders and went on and on about things NOT related to the overdrive shifter light blinking. When I asked about the "misfire" he said "sorry if you misheard me but...blah blah blah." I did not mishear anything. I then asked if they diagnosed the transmission and he said it was going to cost over $400 to diagnose. When I said Myers quoted me around $130 to diagnose it he then dropped his price to $220ish. This to me fealt scammy so I said I'll come pick up the truck. When I came the next day to pick it up, I had the same shifter light blinking and a new check engine light on. They proceded to say it came in like that when I know it didn't. I will never use this place again. Please don't believe their advertisements. Nothing is free and I should have known better. I left with more problems than I came in with.

Reviewed : 12/02/2025

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