AAA Approved Auto Repair Shop Reviews Jerry`s Auto Repair 12600 S US 71 Highway Grandview, MO 64030 Tel: (816) 722-2344 Hours: M-F: 08:00:00 AM - 05:00:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 21 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Megan mills Grandview, MO Reviewed : 04/02/2025 Comment : If I could give them zero stars, I would. Believe every review on here that says these people are liars and crooks. I went by there yesterday for a state inspection. They failed the inspection, and claimed I needed about $2,000 worth of work in order for it to pass. The largest ticket item being my rack and pinion are supposedly leaking steering fluid. My car is steering and turning just fine. I took it to another shop today for a second opinion, and he said That Subaru looks very well taken care of. and it passed inspection with flying colors. Shame on you Jerry s Auto!! How dare you guys try to take advantage of people!! Steer clear of this shop everyone!!If I could give them zero stars, I would. Believe every review on here that says these people are liars and crooks. I went by there yesterday for a state inspection. They failed the inspection, and claimed I needed about $2,000 worth of More 1 Reviews John langford Grandview, MO Reviewed : 03/24/2025 Comment : 1 Reviews Duro akinmoladun Grandview, MO Reviewed : 02/16/2025 Comment : I went to Jerry s twice for a pre-purchase inspection for two different vehicles within a 2 year timeframe. I set an appointment both times before coming in. Melvin at the front desk is great and knowledgeable. Unfortunately, this shop does not put attention to detail on your vehicle and do not stay on schedule.The first time I waited 90 min and was told they could not do my inspection. The second time was better, however as I was cashing out to pay, a couple walked in to also cash out and I had to wait an additional 15 minutes as they were prioritized. I think my assessment is fair. The list of their recommended services on my Jeep was not accurate as another shop did not see the same issues at all.I went to Jerry s twice for a pre-purchase inspection for two different vehicles within a 2 year timeframe. I set an appointment both times before coming in. Melvin at the front desk is great and knowledgeable. Unfortunately, this shop More 1 Reviews Jen appell Grandview, MO Reviewed : 01/29/2025 Comment : Just moved back to the area and discovered this gem of an auto repair shop. Melvin at the front desk is personable and communicative. Prices are reasonable and service is great! Definitely our new neighborhood go to for maintenance. 1 Reviews Norah honey bear Grandview, MO Reviewed : 01/29/2025 Comment : Melvin was great! Super caring , friendly and helpful!! 1 Reviews El shaddai Grandview, MO Reviewed : 01/16/2025 Comment : My son and I needed some quick help. The first place we stopped at was super helpful and nice they just didn t have what we needed to get back on the road. Matt helped us out at Jerry s. Really the entire crew came over to help with our issue. We hung out a bit, chatted and moments later we were back on the road. I know it took a little bit of time but really time flew by. These guys are exceptional and honest. Take your vehicles, from new new to your project classic cars they can fix it all! Seriously these guys are great! I know where I ll be going for all my repairs in the future! I hope you do too!My son and I needed some quick help. The first place we stopped at was super helpful and nice they just didn t have what we needed to get back on the road. Matt helped us out at Jerry s. Really the entire crew came over to help with our More 1 Reviews Brandonn mixon Grandview, MO Reviewed : 01/10/2025 Comment : 5 StarsI've been in the service industry for quite a while and own several vehicles, so I'm no stranger to auto repair shops. However, the level of customer service Matt and Melvin provide at Jerry's Automotive is unparalleled. Not only do they offer fast and budget-friendly repairs, but their professionalism and care for their customers truly set them apart. I can confidently say I've finally found my home for all my vehicles I'm never going anywhere else! Highly recommend them to anyone looking for quality service and honest pricing.5 StarsI've been in the service industry for quite a while and own several vehicles, so I'm no stranger to auto repair shops. However, the level of customer service More 1 Reviews Megan ann Grandview, MO Reviewed : 01/07/2025 Comment : Super nice people. Got me in & out for my inspection. 1 Reviews Katerina wilds Grandview, MO Reviewed : 12/14/2024 Comment : I had amazing service! Everyone was so nice and friendly. I got an inspection for my car and they were quick and I got in and out! 1 Reviews Lloyd thompson Grandview, MO Reviewed : 12/01/2024 Comment : My honest ???fact checkable??? customer experience history shared on other platforms too. Jerry's is a good auto repair shop that found a major problem with my Ford and fixed it when many others shops couldn't. They had came recommended by local Certified Trans and some other nearby specialty repair shops. I have several vehicles and the recommendations are the reason I first went to Jerry???s. Still there is an alarming caveat. Their service is "hit-or-miss." I subsequently took that same vehicle back in for another repair. I???ve listened to other returning customers complain about Jerry???s work while waiting in line. Jerry's had the ability and means to perform my repair work...but just because I didn't accept the "up-sell"...they refused to do the job. So I had to get the work done at another auto repair shop....that was willing to provide creative and better customer service. Jerry's work and cost seemed good and they had been my "go to first" repair shop but there are inconsistent customer care signals now. They are not rude???rather they???re pleasant???so your choice to take the risk. However, the aforementioned has me thinking "stay away" to avoid an unfair diagnostic fee accompanied with weaker customer service values than???My honest ???fact checkable??? customer experience history shared on other platforms too. Jerry's is a good auto repair shop that found a major problem with my Ford and fixed it when many others shops couldn't. They had came recommended by ???More Page 1 of 21 |<< 1 2 3 4 5 6 7 8 9 10 → >|