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Jeff Wyler Honda Auto Mall

5244 Dixie Hwy
Louisville, KY 40216

Tel: (502) 448-2802
Hours: M-F: 07:00:00 AM - 06:00:00 PM
Sat: 08:00:00 AM - 02:00:00 PM Sun: Closed


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1 Reviews

Louisville, KY

Comment : I've been meaning to leave this review for over a week. Late one weekday, I started my Honda and immediately noticed a terrible sound when my car move forward. After checking multiple times, I couldn't find the source. Jeff Wyler Honda service took my call and immediately gave me clear info about what they could do and possible next steps. I was able to get to their location nearby and they were able to find the problem almost immediately: a walnut had lodged itself in my brake system next to my tires, hence the noise. While a more involved problem would have had to wait until the next morning, they were able to remove it for me and get me back on the road that night. I had my young child with me at the time and it was such a comfort to have someone listen and help to the best of their ability, even at the end of the day when I am sure they were trying to wrap up. Definitely has won my future business.

1 Reviews

Louisville, KY


they reached out to me the following day trying to make a deal. I showed multiple ads of similar vehicles for 2k less. they told me their price was fair and the vehicle is inspected top to bottom to ensure it's a reliable car. and that's when they informed me the car does not have the warranty in the ad. they said it's "select vehicles only"
reluctantly I agree to the terms with a radio being replaced, coolant line being replaced, a tune up, and then a detail.

once I secured the funds for the car, I went to pick it up. they then informed me they would not change the plugs as part of the tune up. and that the car still had not been through service. ( the inspection) so I paid for the car they told me I could pick it up the following Tuesday.

Tuesday came along. and the car was not ready, couldn't get anyone to give me a answer as to why or what's going on with it. Wednesday same problem. Thursday I found out the ordered the wrong coolant hose. Friday they finally got the car together. (they still hadn't received the new radio ) and they didn't have time for the detail. said to come back for the detail when the radio was to be fixed.

all good i thought.... drove the car off the lot immediately noticed it wasn't running right. by the time I got home check engine light is on. 17 codes showed up. Basically the engine ecm tcm and all the sensors are failing. took the car back the following day, they refused to look at it. Car was in their service for a week before I took possession. Once it was picked up nothing but problems

I kept calling and when it when in for the radio and detail they told me they replaced the radio and the radio is the cause for the 17 codes. ( they also told me they didn't have the equipment to scan the car )
well picked the car up, detail still not done. asked about the codes, they told me "well it's a used car"
didn't even make it home before the engine light is on again.

it went through their "150 point inspection" they didn't disclose the rear main seal leak. they didn't disclose the 7 dealer codes stored in the ecm.
now I have a 13k car that's over priced and scared to drive it. but hey the Toyota dealership got paid. seemed to be their only concern when dealing with me

only silver lining at all was Edwin, and Anthony were very nice and polite.

Hopefully i can change the minds of people thinking wyler sells cars they stand behind. They wont. And they will add packages to your car and call it "mandatory"'>

Comment : I went to look at a 16 cadillac ( was on auto trader, had in the advertisment "warranty" ) ats. The car was clean. Free of any damage on the outside. They had me test drive it, on a small 5 min loop. The vehicle ran great, but I found a coolant hose was cracked and the car needed a tune up. I told them I thought their price was a little high. we couldn't make a deal. they told me they had 4 people "coming to get the car" if I passed. I still left.

they reached out to me the following day trying to make a deal. I showed multiple ads of similar vehicles for 2k less. they told me their price was fair and the vehicle is inspected top to bottom to ensure it's a reliable car. and that's when they informed me the car does not have the warranty in the ad. they said it's "select vehicles only"
reluctantly I agree to the terms with a radio being replaced, coolant line being replaced, a tune up, and then a detail.

once I secured the funds for the car, I went to pick it up. they then informed me they would not change the plugs as part of the tune up. and that the car still had not been through service. ( the inspection) so I paid for the car they told me I could pick it up the following Tuesday.

Tuesday came along. and the car was not ready, couldn't get anyone to give me a answer as to why or what's going on with it. Wednesday same problem. Thursday I found out the ordered the wrong coolant hose. Friday they finally got the car together. (they still hadn't received the new radio ) and they didn't have time for the detail. said to come back for the detail when the radio was to be fixed.

all good i thought.... drove the car off the lot immediately noticed it wasn't running right. by the time I got home check engine light is on. 17 codes showed up. Basically the engine ecm tcm and all the sensors are failing. took the car back the following day, they refused to look at it. Car was in their service for a week before I took possession. Once it was picked up nothing but problems

I kept calling and when it when in for the radio and detail they told me they replaced the radio and the radio is the cause for the 17 codes. ( they also told me they didn't have the equipment to scan the car )
well picked the car up, detail still not done. asked about the codes, they told me "well it's a used car"
didn't even make it home before the engine light is on again.

it went through their "150 point inspection" they didn't disclose the rear main seal leak. they didn't disclose the 7 dealer codes stored in the ecm.
now I have a 13k car that's over priced and scared to drive it. but hey the Toyota dealership got paid. seemed to be their only concern when dealing with me

only silver lining at all was Edwin, and Anthony were very nice and polite.

Hopefully i can change the minds of people thinking wyler sells cars they stand behind. They wont. And they will add packages to your car and call it "mandatory"

1 Reviews

Louisville, KY

Comment :

1 Reviews

Louisville, KY

Comment : I came in knowing very little about the process on buying a car and Armando made it super easy and made sure i understood everything I was getting myself into! If you ever go in make sure to talk to Armando!

1 Reviews

Louisville, KY

Comment : ??????????
Excellent service from Victor Castillo and Jos? Cabrera. Very professional, attentive, and transparent throughout the entire lease process. They made everything easy and stress-free. 100% recommended. Thank you for a great experience!

1 Reviews

Louisville, KY

Comment : “I want to highlight the excellent attention from Kriss Brodie, our service advisor. She was super attentive, very quick, and made everything easy despite my language limitations. I was surprised by the overall excellent service: just minutes after leaving my vehicle, I received a link with a video showing the inspection, the undercarriage, and all the tire conditions. I loved the service, and I absolutely want to emphasize her attention!”

1 Reviews

Louisville, KY

Comment :

1 Reviews

Louisville, KY


Best of luck in your daily work!'>

Comment : Today I took my CRV in for its first service at this dealership, and I'm very satisfied with their service and professionalism. I would definitely return.

Best of luck in your daily work!

1 Reviews

Louisville, KY

Comment :

1 Reviews

Louisville, KY

Comment : I am grateful to Victor and Jose for helping us with the purchase of our 2026 car. I am delighted with the service, the attention, and the super friendly staff. I truly recommend this dealership.

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