Reviewed : 04/27/2026

Comment : Customer service has declined over the years.
This has been my primary shop for all of my cars for the past 3.5 years. Recently I scheduled an inspection for Friday. I got a text that the appointment was cancelled with no explanation and to call to reschedule last minute. Had to take another day off work. Brought car in knowing that the high beam light isnt working. Brought replacement light. The light brought in was not the right one and the inspection failed ONLY due to the high beam. I took it 1 mile up the road to Autozone and replaced the bulb by taking headlight assembly out. Total $130 and 5 minutes time to replace. JD quoted $240.
Brought the car back and was told that the entire reinspection and all labor was needed because its policy. Cannot just reinspect the failed bulb even though the process of driving it up the road and bringing it back took only 24 minutes.
The shop use to be more accommodating and understanding with customers. Recently years have felt like it is more institutional and callous.

Reviewed : 04/27/2026

Comment : Went in for a car inspection and had an outstanding experience from start to finish. Coordination was seamless, and the service on-site was immediate and efficient.

The team was polite, courteous, and incredibly patient—especially when we didn’t have printed copies of our documents. They quickly offered WiFi, along with coffee and a comfortable place to sit while we got everything sorted.

What really stood out was the transparency: they provided clear, detailed explanations with visuals, and offered both immediate fixes and long-term solutions.

Overall, a highly professional and customer-focused operation. Truly appreciated how respectfully they treated every customeR.

Reviewed : 04/25/2026

Comment : Always have availability, and get my car back quickly. They are fully transparent, send pictures of what they are seeing. Frequently have a discount on oil changes and inspections and they apply it without you even knowing about it beforehand. Just had my rotors changed and they were able to save me some money by touching up my old calipers which are also a mess. Great service and friendly people - it is too bad I am moving away!

Reviewed : 04/23/2026

Comment : Excellent service, they are fast and efficient

Reviewed : 04/22/2026

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Reviewed : 04/20/2026

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Reviewed : 04/17/2026

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Reviewed : 04/17/2026

Comment : I've had several inspections and oil changes at J&D. They are always courteous and their prices are fair. They do a great job of explaining any work that needs to be done. When when they recommend work that should be done, but isn't required for inspection, they aren't pushy about it.

Reviewed : 04/16/2026

Comment : I went to J&D as a new customer. I needed brakes and rotors along with an inspection. they gave me a quote that sounded like a lot. So, I went to another place a friend recommended. I wound up paying THOUSANDS LESS! Thousands. I compared the estimate I received to the place I actually got work done. The prices were no where even close. Such a shame.

Reviewed : 04/16/2026

Comment : Really good service