Reviewed : 03/29/2025

Comment : This was my second time acquiring a vehicle at Jack VW. I had been pleased with my experience the first time, and this second time managed to surpass that.I ve always had phenomenal and friendly service with my first vehicle and that clearly extends to the sales department. Suzanne was incredibly knowledgeable but more so focused on me and my needs - both in what I was looking for in a vehicle and what felt comfortable financially. I felt that she truly had my best interests in mind and wasn t looking to just make a sale . I never (and have never) felt the typical pressure people often feel in the car shopping process at Jack VW; in fact I felt very comfortable in asking for a bit of time to make an informed decision. Suzanne was truly a pleasure to work with, as was the entire team at Jack, They are flexible, friendly, customer-focused, and far more fairly priced than other local VW dealers. I wouldn t consider going anywhere else when looking for a VW.This was my second time acquiring a vehicle at Jack VW. I had been pleased with my experience the first time, and this second time managed to surpass that.I ve always had phenomenal and friendly service with my first vehicle and that More

Reviewed : 03/29/2025

Comment : Very friendly dealership, any question or problem I had when getting the car they took care of it as soon as possible. Best customer service I have had at any dealership yet, plus the warranty that is already thrown in with the vehicles is hard to beat. Would definitely recommend going to check out a car there and you won t want to buy a car from anywhere else.Very friendly dealership, any question or problem I had when getting the car they took care of it as soon as possible. Best customer service I have had at any dealership yet, plus the warranty that is already thrown in with the vehicles is More

Reviewed : 03/21/2025

Comment : Dylan was a great salesman! Was not pushy listened to my wants and needs.Very pleasant person to work with I'd do business with him again! Ask for Dylan Perreault !

Reviewed : 03/15/2025

Comment : With a pre approval from our credit union we experienced the best ever purchase of a 2019 Volkswagon Jetta for my wife. Not only does she LOVE her new car WE must also give a shout out for 2 specific ladies at the Jack's Volkswagon in Saco. Thank you Suzanne V and Sondra for your support and guidance thru the from start to finish. Undoubtedly we will do business with this dealership again.With a pre approval from our credit union we experienced the best ever purchase of a 2019 Volkswagon Jetta for my wife. Not only does she LOVE her new car WE must also give a shout out for 2 specific ladies at the Jack's Volkswagon in Saco. More

Reviewed : 03/10/2025

Comment : I don't normally write reviews, but I had a phenomenal experience with Jack VW (specifically Joe) and wanted to share! Joe went above and beyond! I am currently not in Maine so my entire buy had to be done virtually/via mail and the whole process was smooth and all my questions were answered throughout, including making sure my mom who picked up the vehicle knew how it worked. Plus, I got an amazing deal on an ID.4 lease. Highly recommend if you're looking to buy a VW in Maine!!I don't normally write reviews, but I had a phenomenal experience with Jack VW (specifically Joe) and wanted to share! Joe went above and beyond! I am currently not in Maine so my entire buy had to be done virtually/via mail and the whole More

Reviewed : 03/08/2025

Comment : Very pleased with the service I received at Jack Volkswagen! The staff were friendly and knowledgeable. The deal was made fairly with the purchase, and the trade on my car. Exceptional experience!

Reviewed : 03/04/2025

Comment : I recently had the pleasure of working with Suzanne Valente at Jack Volkswagen of Saco, and the customer experience was truly exceptional. From the moment I stepped into the dealership, Suzanne s professionalism, expertise, and genuine commitment to customer satisfaction were evident. She went above and beyond answering all my questions and providing exceptional guidance and support even after the sale.I recently had the pleasure of working with Suzanne Valente at Jack Volkswagen of Saco, and the customer experience was truly exceptional. From the moment I stepped into the dealership, Suzanne s professionalism, expertise, and genuine More

Reviewed : 02/20/2025

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Reviewed : 02/14/2025

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Reviewed : 02/01/2025

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