Reviewed : 05/27/2025

Comment : My experience at Jack was very positive. Everyone was polite and seemed very invested in helping to meet my needs without being pushy or applying pressure. I left with the vehicle I wanted because of Dylan's willingness to go above and beyond!

Reviewed : 05/25/2025

Comment : Joe did a great job for me. Extremely helpful in finding the car I wanted and was helpful throughout the process. Thank you.

Reviewed : 05/22/2025

Comment : Sold me a jetta at 9k miles. Around 10k miles had coolant leak issues. They told me it was no big deal just top it off. Around 15 check engine light popped up. Coolant leaking into the head gasket. Got it in July of 24 and it already needs service. Dont Buy cars here

Reviewed : 05/16/2025

Comment : Very positive car buying experience

Reviewed : 05/16/2025

Comment : Outstanding service from Colton for my VW Beetle. He treated me so well and really helped us get back on the road for our trip.

Reviewed : 05/09/2025

Comment : I wanted to send my true appreciation and HIGHLY RECOMMEND this group! They made sure that I walked out with my first vehicle ever financed. Manager Richard’s gracious hospitality offering me food while I waited for approval and making sure the vehicle is safe and ready for me to make it to work. Dylan, for making the sale and making sure the process went smooth, going above and beyond to make sure my car rental was also returned, while I took my new car home. Also, Sondra with her great personality, and closing the deal. Making sure someone with no credit history was able to drive home with my first car. A+ Customer Service! Please come experience it for yourself!
I will forever be grateful! Thank you!

Reviewed : 05/01/2025

Comment : The people at Jack Volkswagen are amazing! Colton in particular in the service department went above and beyond, and always took the extra time to explain things to me as someone who isn’t an expert in mechanics. Even when unexpected things came into play, Colton and the service team made it work and now my car drives better than it ever has. Would highly recommend their expertise. Sondra in sales was wonderful to work with too. Communication overall was very responsive, friendly and honest. I’m looking forward to doing business with them in the future.

Reviewed : 04/27/2025

Comment : Had an inspection and washer fluid line fixed. No doubt other concerns were picked up during inspection but Tyler was informative and thorough with explanations. Since repairs were adding up in the thousands, he helped me rule out things that could wait for the time being. Overall, happy with the service and just need to book early for a loaner car too.

Reviewed : 04/23/2025

Comment :

Reviewed : 04/22/2025

Comment : Sondra was patient, knowledgeable and so easy to work with. I felt I was in great hands every step of the way. Thank you, Sondra!