Reviewed : 05/02/2026

Comment : I like the personal service and the way things are carefully explained using video evidence of work needing to be done.

Reviewed : 04/29/2026

Comment : I just purchased a used car and my experience was very positive. All of the people I encountered were friendly, trying to go out of their way to welcome me, and ultimately my sale with Sondra was smooth and professional. (She had even sent along a video she made herself of the car I was interested in.) The car is even better than advertised and I am so happy. I highly recommend this dealership.

Reviewed : 04/28/2026

Comment : 10/10 experience with Jacks Volkswagen! Me and my grandfather went to look at a car, and as soon as we walked in Emmett came right up to us and brought us over to get started. Emmett made the whole process easy and enjoyable! The managers were also wonderful! The car is everything i was looking for and i couldn’t be happier! I will definitely be going back when the time comes! I would recommend Jack Volkswagen to anyone looking for a car! They were wonderful to deal with and really worked with us!

Reviewed : 04/27/2026

Comment : Great team! We live 1.5 hours away because of the great service and support. Highly recommend Jack Volkswagen of Saco.

Reviewed : 04/24/2026

Comment : Emmett was great. Got a good price with the Jack warrantee on a great car!

Reviewed : 04/23/2026

Comment : Emmet helped us with the purchase of our Atlas. He was extremely accommodating, and ensured we were able to make a deal that was best for us.

Reviewed : 04/18/2026

Comment : Found a vehicle on the web site that lets you trade autos housed here. After a short email inquiring about the availability Emmett reached out. He was very helpful and accommodating of our schedule. We decided to purchase and the whole experience was really nice, no pressure, fast, friendly service. Thank you Emmett!
UPDATE: After a very, very bad after sale encounter with another member of the staff, revising to one star. Comments on Emmett still stand, but over all experience has not been great.

Reviewed : 04/17/2026

Comment : Fast, easy, and stress-free oil change. From scheduling to completion couldn't have as for a better experience.The staff was professional and had everything done quicker than expected.

Reviewed : 04/16/2026

Comment : Responsive if you have questions or concerns. Purchasing was done day of and it holds a warranty should anything go wrong.

Reviewed : 04/16/2026

Comment : I came in for an oil change and the guys at Jack put me in a new car. It was a smooth hassle free experience. Emmet was great! Well everyone was great! The manager especially was the go to guy. I?ll continue to buy cars here.