Reviewed : 05/03/2026

Comment : It was the most seamless car purchase that I have ever had, thanks to Dana, the manage, and the general manager.

Reviewed : 04/30/2026

Comment : Stop in to see Dana on your next car purchase! He’s knowledgeable and great to work with! Won’t be disappointed!

Reviewed : 04/30/2026

Comment : See Dana for your new car. He was super helpful.

Reviewed : 04/24/2026

Comment : Hoon was great at getting me into my dream car

Reviewed : 04/24/2026

Comment : I recently visited a Hyundai service center due to an engine warning light and experienced a disappointing level of service. After waiting approximately two hours, I was informed that the warning light had turned off and the issue was now classified as a “historical” code. Despite this, I was charged a $200 diagnostic fee without receiving any clear explanation or actionable guidance.
While I understand that diagnostic evaluations require time and expertise, I would have appreciated more transparency regarding potential charges—especially in a situation where no active issue could be identified. Clear communication upfront would have helped set proper expectations.
I hope the service team can improve in providing more transparent and customer-focused communication in the future.

Reviewed : 04/19/2026

Comment : Easy transaction. Everyone I dealt with made their part painless and smooth. Thank you.

Reviewed : 04/18/2026

Comment : Irwin Hyundai is losing a longtime customer after refusing to work with us. Car buying is supposed to be a team effort and this certainly was not. Ian & Chris valued my car for trade in way lower than expected and refused to work with us on numbers even after mentioning what Kelley Blue Book valued our car for trade in. Mind you, this car is NOT in bad condition. It has been well taken care of the past 2.5 years I’ve had it. No dents, scrapes, or any cosmetic defects at all. We walked away and decided to look at cars elsewhere. We went to Nucar in Concord and they valued our car for trade-in at 3k more than Irwin’s did plus they had a 2k bonus offer for trade ins going on, so it was a total of a 5k increase. Definitely disappointed in Irwin’s - they’re not as good as they used to be.

Reviewed : 04/11/2026

Comment : Hoon sold my wife a brand new Hyundai Palisade XRT Pro and what a great experience! Friendly, professional and knows his stuff about Hyundai. Highly recommend. We will be back for another!

Reviewed : 04/11/2026

Comment : Went in to get a new work truck and came out with a really good deal on a used jeep, they where expedient to get me approved for the loan! Very good service and great atmosphere! Will recommend irwins to friends and family!

Reviewed : 04/06/2026

Comment : Very disappointing experience. Irwin Hyundai advertised a car price on the web, which we requested an online quote for. Shortly after our request, we received an email quote from Tyler that was better than the web advertised price and a note saying the price was valid for 24 hours. We drove three hours the next day from Massachusetts to the dealership to test drive and buy the car and they would not honor the quoted price. In addition, to that they low-balled the estimate on our trade in which was more than $3000 less than other dealers had estimated its value. Then when I presented them with the $3000 certificate over book value for our trade in that they gave me online for making an appointment, they again would not honor the certificate. Overall, I would not do business with a company that does not stand by their word. If they won't stand by their price quote, or other online promotions, it makes you wonder what else they won?t honor when they are dealing with you.