AAA Approved Auto Repair Shop Reviews INNOVATIVE AUTO WORKS 2815 PREMIER DR PLANO, TX 75075 Tel: (972) 424-2828 Hours: M-F: 08:00:00 AM - 06:00:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 15 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Lance shumake PLANO, TX Reviewed : 10/14/2025 Comment : The team at Innovative Auto Works is simply the best. They go out of their way to find the right solution for your problems and they take great care in doing so. It's rare to find auto repair shops you trust and we trust Rick and his team completely! Take your car there. You won't regret it! 1 Reviews Er “leezardbreath” oa PLANO, TX Reviewed : 10/11/2025 Comment : Fair pricing, great customer service and quality work ! 1 Reviews Myra kirkwood PLANO, TX Reviewed : 08/15/2025 Comment : We’ve done business with these guys for years now, and not one time have we ever been disappointed with the professional service we’ve received. I shudder to think there will come a time when you guys all retire and we have to search elsewhere for a honest mechanic shop. I pray you work many years and have long life. Thank you for taking such excellent care of us and our family’s vehicles. 1 Reviews Aubrie miller PLANO, TX Reviewed : 08/12/2025 Comment : I had a piece of rubber tubing dangling off of my car and they fixed it in under an hour and didn’t charge me for parts or labor. The scheduling process was very easy. The waiting area was clean and comfortable. Will definitely be recommending them to others looking for car service. 1 Reviews Jaylee whitaker PLANO, TX Reviewed : 07/08/2025 Comment : 1 Reviews Katie mersch PLANO, TX Reviewed : 06/28/2025 Comment : Amazing customer service and so trustworthy!! 1 Reviews Ken g crawford PLANO, TX Reviewed : 03/25/2025 Comment : Great customer service. Thorough inspection of vehicle and clear explanation of repairs needed with fair prices. Highly recommend. 1 Reviews Antony rivera PLANO, TX Reviewed : 02/17/2025 Comment : UPDATE:Three months after Innovative Auto Works replaced my passenger-side CV axle (with non-OEM parts, against my request), it failed again, causing a fluid leak. I chose not to return due to their initial dismissal of my past concerns - this avoidable nightmare wasted my time and money. I cannot recommend this shop at all anymore.I recently visited Innovative Auto Works for fluid changes and routine maintenance, and they did a solid job. After a transmission fluid change, I experienced some slipping, but they stood by their work and had me bring the car back to address the issue. Their dedication to customer satisfaction is clear, and they re reliable for basic services.However, when it came to fixing a more advanced alignment issue, they weren t able to fully resolve it. For specialized or complex repairs, I d recommend going to a larger shop with more resources. That said, Innovative Auto Works is a great choice for standard maintenance, and I appreciate their honesty and willingness to make things right.UPDATE:Three months after Innovative Auto Works replaced my passenger-side CV axle (with non-OEM parts, against my request), it failed again, causing a fluid leak. I More 1 Reviews Antony rivera PLANO, TX Reviewed : 12/31/2024 Comment : I recently visited Innovative Auto Works for fluid changes and routine maintenance, and they did a solid job. After a transmission fluid change, I experienced some slipping, but they stood by their work and had me bring the car back to address the issue. Their dedication to customer satisfaction is clear, and they re reliable for basic services.However, when it came to fixing a more advanced alignment issue, they weren t able to fully resolve it. For specialized or complex repairs, I d recommend going to a larger shop with more resources. That said, Innovative Auto Works is a great choice for standard maintenance, and I appreciate their honesty and willingness to make things right.I recently visited Innovative Auto Works for fluid changes and routine maintenance, and they did a solid job. After a transmission fluid change, I experienced some slipping, but they stood by their work and had me bring the car back to More 1 Reviews Paul bridges PLANO, TX Reviewed : 05/29/2024 Comment : This is a great fair repair shop with seasoned service professionals doing a great job. Page 1 of 15 |<< 1 2 3 4 5 6 7 8 9 10 → >|