Reviewed : 08/28/2025

Comment : Work was done on time. Service advisor was courteous and professional.

Reviewed : 08/26/2025

Comment : Best dealer ever!
Fast, confidence, and kindness!
Especially, Mr. Bang is one of the best.
It took only 3 hours to drive out my brand new EQB!!

Thanks to Mr.Bang!!

Reviewed : 08/25/2025

Comment : Alex Lee was a great service rep. He went out of his way for our service on our car.

Reviewed : 08/21/2025

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Reviewed : 08/20/2025

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Reviewed : 08/20/2025

Comment : I had an outstanding experience with Nick Salama, Major Accounts Manager, when purchasing my GLC. He made the process smooth and stress-free with his professionalism, knowledge, and genuine care for customers. I highly recommend Nick—he’s the best at House of Imports in Buena Park!

Reviewed : 08/19/2025

Comment : I wanted to share a piece of feedback regarding the car delivery experience. When I purchased a Mercedes-Benz in China, the dealership arranged a wonderful delivery ceremony with flowers, balloons, and champagne. It created a truly special and memorable moment as a new owner.

I sincerely hope that in the future, your dealership can consider offering a similar delivery celebration for new car owners. Such a gesture not only enhances the joy of owning a Mercedes-Benz but also reflects the brand’s commitment to creating exceptional customer experiences.

Reviewed : 08/17/2025

Comment : Kevin was an outstanding salesman who made the entire car-buying experience enjoyable and effortless. He was patient, professional, and truly cared about making sure I left completely satisfied. Kevin took the time to understand exactly what I was looking for and worked hard to make it happen without any stress or complications. He went above and beyond to make me feel comfortable, answered all my questions, and found a way to make everything work perfectly. His honesty, dedication, and genuine kindness made the process not only easy but exciting, and I couldn’t have asked for a better person to help me with such an important purchase. Thank you kevin !!

Reviewed : 08/16/2025

Comment : The service department is run so well. The staff are very friendly and professional. I won't take my Mercedes to any other repair facility. I understand I may pay more at a dealership service center. When I bring my car here, I'm offered a loaner vehicle or professional car service to return me home.

Reviewed : 08/14/2025

Comment : Oh man, I LOVEEEEE my "new" 2020 E Class 450 in Rubellite Red Metallic with Macchiato Beige interior! Always buying black or white, but NOW a very classy color for me :)

Old-school buttons are so much easier for me, rather than pulling to the side of the street and swiping on a screen, trying to figure out what I'm doing!

I honestly do NOT like, to say nicely, the newest technology. Took me forever to learn an iPhone!

HUGE THANK YOUs to Dietrich and David in Sales and to Jason in Finance!!! <3 :)

HUGE THANK YOU to my very sweet daughter, Juliette <3, for continually "nagging" me to get an E Class because of the longevity, reliability, safety features, etc. :)

MANY super-smilies now!!!