Reviewed : 01/09/2026

Comment : Wow!
I have found my go to shop for all my vehicles.
They are honest, fair and completely transparent about your vehicle. I trust them.

Reviewed : 12/31/2025

Comment : They should now be called Not So Honest One. I used to go to the Gresham location all the time when Aaron was there but the crew there now is horrible. I had my sister take a car in there that we bought for her to have it looked over. The guy did not know how to process the Groupon. He claimed it was only for oil changes when it was in fact for the VIP package. He then told my sister the vehicle needed new pistons (though there were no sounds indicating piston issues). He told her that there was metal in the oil (but could provide no proof without charging for a dye test). He said new tires were needed (despite Les Schwab saying days before the tires were at 75%) and overall said it was an $800 car and we had been taken advantage of. He further told her that this used car was in worse shape than her other car that needed a new engine. I asked for a detailed estimate outlining everything that needed to be done and the order it needed to be done, but at best I got a small list of items at the end of the receipt totaling approximately $1,500. There were no breakdowns as to labor vs. parts, etc.

Upon taking the car to a competitor of Not So Honest One, we were told they were unable to find any of the issues that Not So Honest One had indicated needed to be repaired on the vehicle. In fact, we were told the car we purchased was "decent" for an older vehicle and it just needed to be driven. The only thing they could find wrong with the vehicle was that it would eventually need struts (something that Not So Honest One failed to mention from their inspection). They also charged 1/2 of what Not So Honest One charged for their inspection.

When Aaron ran the Gresham location, it was a different group of people and I felt like I could trust the individuals working there with any of my vehicles. There is no way I would take any vehicles back to Honest One after this ordeal - wanting to charge for things that did not need to be done and then missing what would need to be done at a later time.

Reviewed : 12/12/2025

Comment : Had work done on two vehicles. Had issues where work took longer than expected. Had two different customer service desk people to deal with. Both handled the situations about the same. This is huge. I am satisfied with the work and the customer service.

Reviewed : 12/11/2025

Comment :

Reviewed : 11/21/2025

Comment : Great customer service.

Reviewed : 11/21/2025

Comment : Marty was very Efficent.Great Communication,No add-ons.Techs are Trained On all vehicles.I was impressed with the detailed list of repairs.These people are very efficient.My VW drives like new again.I can drive+take trips again..I'll Always go back.Very fair pricing w some discounts..Im happy,Mike E.

Reviewed : 11/20/2025

Comment : Avoid this place like the plague. They have no idea what they are doing. I brought a friend's car in here to have the ignition fixed and they sublet the repair to a locksmith. Then had to hire two because they couldn't figure out how to program the keys. The car had more problems when we left than when we left it.

Reviewed : 10/15/2025

Comment : Thanks for your work, Deve and the guys, you always serve very well.

Reviewed : 09/12/2025

Comment : Friendly, kind and efficient. We have brought our truck here for years.

Reviewed : 09/08/2025

Comment : Great service! Appt times available when I needed to go after the holiday weekend. Repeat customer. Appreciate their timelines and getting the job done right every time. Nate is fantastic and a genuinely caring individual and Marty is extremely knowledgeable! Will recommend to friends!