AAA Approved Auto Repair Shop Reviews H&M Automotive 3783 Bonney Rd. Virginia Beach, VA 23452 Tel: (757) 340-0877 Hours: M-F: 08:00:00 AM - 06:00:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 27 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Trish o'callaghan Virginia Beach, VA Reviewed : 03/27/2025 Comment : In my opinion and experience with HANDM Automotive there team was very thorough and helpful. The company is top notch . For a small business and an auto repair shop it is CLEAN and you can tell they care about their work and customers. Will definitely be taking my car back there for any issues I may have with my vehicle. 1 Reviews Christy pischke Virginia Beach, VA Reviewed : 03/21/2025 Comment : Clean and professional! Fair and accurate! Bringing my car back! 1 Reviews Virginia riddle Virginia Beach, VA Reviewed : 03/21/2025 Comment : Had to have my car towed here after I got a flat and didn t have a spare tire on hand I was glad when they told me it just needed a patch. It was assessed, fixed, and ready to go all in about 30 minutes. This was an unexpected event and I was unfamiliar with the shop so I was relieved to get honest, efficient, and affordable service. 1 Reviews Pete nolan Virginia Beach, VA Reviewed : 03/04/2025 Comment : What a great team! I had to get my dreaded safety inspection thankfully the line wasn t long at, the gentleman at the front desk was very polite,friendly and professional! He got all my info and told me that it wouldn t be long.He directed to the lobby to chill, it was nice and clean and they had beverages! The wait was short and I was out of there in no time!I have found my new car guys!Will this experience and the great reviews, I will be bringing my cars here in the future for maintenance!What a great team! I had to get my dreaded safety inspection thankfully the line wasn t long at, the gentleman at the front desk was very polite,friendly and professional! He got all my info and told me that it wouldn t be long. More 1 Reviews Lowell baker Virginia Beach, VA Reviewed : 02/23/2025 Comment : 1 Reviews Jaime kurowski Virginia Beach, VA Reviewed : 02/23/2025 Comment : HM Auto was there for me after a very long week of unexpected repairs to just about everything in my home! It was highly recommended to me and I had no doubt after talking to Nick that I was going to be take care of. He made sure to get me in and out before the rare VB snow got dangerous. The waiting area was comfortable and warm. I was able to choose movies to watch while I waited. The bathroom was beautiful and clean. They were extremely fair and honest in their diagnosis, estimate, and final cost. I got to hear the story of how the business got started and I couldn t be happier to support this business and the families they take care of on staff. I will be going here again and telling everyone else to go too! Thank you team HM! HM Auto was there for me after a very long week of unexpected repairs to just about everything in my home! It was highly recommended to me and I had no doubt after talking to Nick that I was going to be take care of. He made sure to get me More 1 Reviews Kiana jackson Virginia Beach, VA Reviewed : 02/23/2025 Comment : I had a great experience at H&M Automotive Service and Repair! The shop was spotless, and the entire team was amazing friendly, professional, and genuinely helpful. They took the time to explain everything clearly and made sure I felt comfortable with the process. It s hard to find a repair shop that s both trustworthy and welcoming, but H&M definitely delivers. I highly recommend them!I had a great experience at H&M Automotive Service and Repair! The shop was spotless, and the entire team was amazing friendly, professional, and genuinely helpful. They took the time to explain everything clearly and made sure I felt More 1 Reviews William bryan Virginia Beach, VA Reviewed : 02/13/2025 Comment : 1 Reviews Shaniekwa willis Virginia Beach, VA Reviewed : 02/13/2025 Comment : I will never use them again, as a matter of fact, everyone read this review. I had car towed to this location on Fen 5th 2025. I told them out my mouth, it's my starter relay or starter that needs to be change, 7 hours later, the "technician" called me and said my battery was bad and had corrosion. I deep down felt it was incorrect but hey they're the mechanics they know right, RIGHT? Wrong!!!! However I took his word for it, paid $618.70 for WRONG AND SCAMMED WORK. He also printed out a whole sheet of other work that needed to be done. I paid but felt when i started my car up, the issue was not resolved if you had mechanics in your life, you know. 3 days later, THE SAME ISSUE OCCURRED. I CALLED BACK. the mechanic told me to tow my car back. He would not charge me the diagnostic fee. But obviously is going to charge me for additional work and that most likely, it sounds like a electrical problem. When he sho I ld have opted to fix his mistake and lie for free. My dad who's a mechanic was enjoying his vacation during my issue came back, and changed my starter relay and issue resolved. THE SAME ISSUE I TOLD THEM TO FIX IN THE FIRST PLACE. DO NOT GO HERE THEY WILL RIP YOU OFF AND IM SO ANGRY AND IM TAKING THEM TO COURT. He stated he used the diagnostic. If he would have, he would have caught that the starter relay was the issue. What he ended up doing was charging my battery and going with the first issue and thought he resolved the issue instead of doing his due diligence and was so eager to charge me for a whole bunch of additional work. Even my lyft driver who picked me up after getting my car towed, said they scammed him, and and if I could take it elsewhere before they started the work, it was too late. Even the tow company told me not to use this company at this point. It was too late if anybody want to know the lyft driver or the tow company who suggested me not to use this company. Please let me know and I will tell you. They would tell you the same thing as well. AND if this company wants to reach out to me. Please feel free!!!!! the mechanic who scammed me out my money. Please call me. I want you to call me. I want the owner of this company to call me as well. You have con artist mechanics working for you. However, it seems like everyone is close at this company, so you guys, we're well aware of the false mechanic work. He did for me and charged me $618 for an issue. He knew was not the resolution, but a temporary fixed. I want my money back and I'm coming for it. You and your mechanic lied about what was wrong with my car.And I knew it, and I told you what was wrong with my car and you did the opposite.I will never use them again, as a matter of fact, everyone read this review. I had car towed to this location on Fen 5th 2025. I told them out my mouth, it's my starter relay or starter that needs to be change, 7 hours later, the More 1 Reviews Brian Virginia Beach, VA Reviewed : 02/03/2025 Comment : Page 1 of 27 |<< 1 2 3 4 5 6 7 8 9 10 → >|