Reviewed : 09/11/2024

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Reviewed : 08/25/2024

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Reviewed : 08/25/2024

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Reviewed : 08/11/2024

Comment : Awesome! Have used them several times for all things Volkswagen. Great service, price much cheaper than any dealer and know what they are doing. Friendly staff.

Reviewed : 07/25/2024

Comment : Recently moved to the area and was pleased to get many recommendations for Hippensteel Auto. I used them for a state inspectio and oil change and was very happy with the front desk lady, the professional work done, and the price was reasonable.

Reviewed : 07/17/2024

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Reviewed : 07/15/2024

Comment : 5

Reviewed : 07/02/2024

Comment : I wish I could review the quality of the mechanical work, however due to the unprofessionalism and gross neglect of the receptionist (Megan) no work was done, despite my car being dropped off three weeks ago. Their website promises Free Shuttle Services and Loaner Cars, neither of which are actually available according to Megan. They promised a diagnostic result by the end of the day after having it towed in, which I didn't receive until 4 days later. After approving the estimate three times (via their online system, text message, and phone call) they finally told me they would get started on it, but not until July 3 (an entire month after bringing it in), despite quoting me a "1/2 a day" time frame. Then today, two weeks after approving the $1100 invoice, she informed me she made a mistake on the estimate and it was actually going to be twice that amount because it needed a DMF instead of a SMF. I understand they have to make money, but a $900 increase due to needing a different part is insane, especially considering an OEM DMF is $375 vs an OEM SMF for $117. *Edit to the owners response* The car was dropped off at 1020AM. Not the "end of the day" and that's the third "loaner car" explanation they've provided. Scam.

Reviewed : 06/10/2024

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Reviewed : 05/06/2024

Comment : Very helpful