Reviewed : 08/23/2025

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Reviewed : 07/30/2025

Comment : Couple of charges were totally ridiculously imposed in the bill. One to clean the belt pulies which the old belts had completely fell off because they broke while driving, $135.00 Secondly they should have advised me of 2.5% charge for using a Debit card, I would have gladly paid cash. Total cost about $846.00 . To bad not time to shop around. I would not take my vehicles there . Being bit generous with 3. If I'm due any discounts through AAA please send.

Reviewed : 07/27/2025

Comment : Family oriented place with a great feel. Made the sale super simple. Not pushy. No sales pitch. Just informative. That’s the way it should be.

Reviewed : 07/17/2025

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Reviewed : 07/03/2025

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Reviewed : 07/01/2025

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Reviewed : 06/28/2025

Comment : Having grown up in Conway, Hines is the only place my dad trusted our vehicles to. So en route to the beach from NWA, when our AC suddenly went out just north of Conway, I knew exactly where to stop. It was a busy Friday afternoon, but the staff was so kind and immediately took my car back to take a look. They had it fixed and we were back on the road in just under an hour. I can’t say enough great things about this place. Reliable, honest and just great people!! Thank you for making us road trip ready!!

Reviewed : 06/23/2025

Comment : Great service and fantastic prices! 2017 Nissan Maxima with 130,000 miles suddenly stopped running. Would restart for a few minutes but stop as soon as you tried to pull forward. I wanted to use a local shop instead of a dealership or National chain. I Had recently driven by their beautiful new building on Bruce street so I decided I would give them a try. Had never used them before. They hooked it up to a diagnostic machine and found out problem was that rodents had eaten through the wire to a critical sensor. Nissan repair manual said that the whole engine would have to come out to fix. Hines was able to replace the wire harness without removing engine and fixed within 24 hours. Only charged $315! Runs great. I will always bring my vehicles here.

Reviewed : 05/31/2025

Comment : Customer service needs help.

Reviewed : 05/28/2025

Comment : Trust worthy and competent and. Communicate with customers often and clearly.