Reviewed : 05/01/2025

Comment : I had them fix my air-conditioning, at first pick up the problem was not fixed properly, but they stand by there work and fixed it and. I appreciate that

Reviewed : 05/01/2025

Comment :

Reviewed : 04/26/2025

Comment : Fair prices. Great service. Could have charged me for a brake job as I had been told by 3 places i needed one. But they said my brakes were fine. So that’s pretty honest in my book.

Reviewed : 04/24/2025

Comment : These guys took care of my bad boy mower for a fair price.

Reviewed : 04/22/2025

Comment : We had a horrible experience with this place. Our Chevy Impala (145k miles) that always ran well had a sudden engine problem the same day as our second vehicle became undriveable. Very unfortunate circumstances but we had the money to fix it and just needed people who knew what they were doing. We first took it to another mechanic that sold us an easy fix that didn't work. Hines was the second place we took our car to in a very desperate time sensitive circumstance. (Time sensitive because people need their cars to get to and from places, including work!) We explained to them that this was the second go at fixing this, thinking they would actually attempt to fully diagnose the issue. After their 'diagnostic', they sold us $1.3k of fixes. Brian swore up and down they were all necessary for the car's health and related to the current issue. Okay. They do the work, we're informed of a warranty on all parts and labor. Fine.

My car did not make it 7 whole days without repeating the exact same issue in the exact same manner. As soon as we called them Monday morning the games began. They let us know they would call us back to tell us when we they would have a time to look at it on Monday. No call after 2+ hours, so we take it in ourselves. Not only did they apparently not look at the car at all they didn't even call us and kept our vehicle overnight without notice. They continued the stonewalling into the next day when we show up halfway through the day and ask for an update. They apparently have been looking at it but aren't done. I ask what they are doing. Brian tells me they're doing a compression test on the engine that they apparently didn't do before because it's "not standard" to fully diagnose the issue and they don't have the results yet. (This is not even true. The first mechanic we took it to did a compression test as the first step to diagnose.) Keep in mind we originally told them this is a second opinion and we want them to actually fix it and fully diagnose and inspect and they chose not to while framing it like they were, apparently. It definitely felt like they were intentionally dragging their feet, either to get us to abandon our rights to repair under their so called warranty or to invent a reason why they're not responsible for fixing it and it all stemmed from them apparently deciding to pick and choose what to look at to sell us unnecessary fixes. I took my car back in the end because I couldn't play stupid games with them forever and have a job to go to. Needing your vehicle fixed and serviced in a timely manner was definitely something these people have no concept of. It feels like they never had any intention to fix our vehicle and likely saw candidates they could scam who would come back over and over for half-ass attempts at repair. If you have an older vehicle just avoid all together, as a complicated issue may be out of their capabilities. Btw, whenever they reply arguing with this review just know anything they say to reframe the narrative was never communicated with us and they are only trying to save face.

Reviewed : 04/08/2025

Comment : Hines is the only place that I ll take my vehicles for check ups and repair. Wonderful staff, quick diagnosis, and fair pricing. I ve even had to use their towing services, which was as painless as a situation like that can be. Highly recommend!

Reviewed : 04/05/2025

Comment : Absolutely love these guys! I was having trouble with my car. At first i personally thought it was my alternator. they checked it and it was fine. Few weeks passed and I started having trouble again so I took it back up there. They did the diagnostic test for free and found the actual problem. Fixed it right up and it only took a few hours. I highly recommend these guys. Thank you all at Hines!!Absolutely love these guys! I was having trouble with my car. At first i personally thought it was my alternator. they checked it and it was fine. Few weeks passed and I started having trouble again so I took it back up there. They did the More

Reviewed : 03/06/2025

Comment : Just another place that likes to rip people off .. been in the hospital since the day they picked my car up at the ER ... all they done was jack the price of a starter up so high there's no way I could afford it... hopefully they don't get much business and that's why they're ridiculous high ...

Reviewed : 01/21/2025

Comment : I want to give a HUGE shoutout to Bryan at Hines Service Center. My car needed some urgent repairs, and I was lucky enough to work with him. He was incredibly knowledgeable, took the time to listen to my concerns, and went above and beyond to explain the repair process in detail. He made sure I understood every step, which really put my mind at ease.What impressed me most was how Bryan kept me updated throughout the process, letting me know what was happening with my car, and when it would be ready. His friendly demeanor and genuine care for customers truly made a difference! His dedication and exceptional service made my experience unforgettable.Thank you, Bryan, for your hard work and fantastic service. You ve gained a loyal customer!I want to give a HUGE shoutout to Bryan at Hines Service Center. My car needed some urgent repairs, and I was lucky enough to work with him. He was incredibly knowledgeable, took the time to listen to my concerns, and went above and beyond More

Reviewed : 01/17/2025

Comment : The service I received was what was needed to be done, I had a few issues and I think they did a good job. It sounds a whole lot better and runs good.