Reviewed : 12/31/2025

Comment : Great experience with this company! Honest, practical, good people.

Reviewed : 12/10/2025

Comment : We have been going to Henderson since we moved to Oregon and have been happy with our services. On 12-8 my husbands car broke on freeway and we had it towed to Hendersons with transmission issues. They were closed so vehicle in lot. On 12-9 at 830 am I brought them the keys and explained the issues and got a charger out of the vehicle. The car was in perfect condition. When we picked up the car they had repaired transmission but our windshield is shattered. They claim it was like that when we dropped it off and that is 100% false.

Reviewed : 08/19/2025

Comment : Love Brian and his crew. From the moment I called to the finished repairs I was treated as if my vehicle was the most important thing on their schedule. They worked with me on my payments and treated me with respect. Today is my second visit to finish up repairs. Brian was referred by other mechanics and folks in the auto trade which says something about the integrity and quality of work they provide. I was never talked down to because I'm a woman like some mechanics try. Nothing shiesty about Hendersons Auto. Go say hi to the giant Dane Charley and tell Brian Jerilyn sent you!
Updated Review July 2023
Just wanted to revisit my review for Brian & the team at Henderson's. Still #1 in my book and still a stellar 5 star business. Something new & nifty, I now receive an email containing my inspection report with Urgent & Cautionary recommendations for my auto care and no pressure discussion about what services I as the customer want performed. No surprise charges or unauthorized repairs and I have actually saved $$. I also receive an itemized invoice for my records which is so important. I am a huge fan!! I continue to recommend them to everyone I can.❤ Tell Brian that Jerilyn recommended them

Reviewed : 08/01/2025

Comment : So I come in to get the alignment “fixed” and apparently it’s still not fixed as I just had to change out a tire. Again. Also, they will quote you $200 for a check engine light, which yes is probably normal. Got it fixed without that price. And, they put in the report that my car could be “rodent infested” (a couple of empty Taco Bell bags) and not only that when I asked to quote the check engine light they repeated twice they didn’t want to “go through my trash” in a patronzing tone so bad that you’d think the pope was looking down on you for being gay. Didn’t need to be repeated. So yea, if you want to spend hundreds of dollars for nothing fixed and to be ridiculed over a bag or two of empty fast food bags (excuse me for being hungry on the road and needing to get alignment done asap like a normal person,) go here!! Also, if you’re allergic to dogs and/or are scared of big dogs they don’t tell you straight up they keep dogs in the lobby.

Reviewed : 07/30/2025

Comment : Branden took care of me and my truck, honestly some of the best care I've ever received

Reviewed : 07/02/2025

Comment : I live just down the street and do most work on my car myself. I brought it here for a service I didn't want to do myself. Great price, great service, great communication. I will go here again.

Reviewed : 06/10/2025

Comment : If you can get past the condescending treatment at the front desk, you are gold. Mechanics are generally good, communication is quick and easy via email. But for some reason you may come away feeling like you have been talked down or lectured to. For a month or so I was stopping by the office trying to track down a "scraping" noise coming from the front axle area. The first visit I told the owner about it and when I picked up the car he could find nothing, which was understandable - it was hard for even me to target. Then the noise became more obvious and I stopped by the office to talk to the owner and was told "We already had it up on the rack, there was nothing there." To which I replied, "So just wait until it breaks down and then we will know?" His answer was a brush-off "I guess so." Perfect example of the treatment you may get. UPDATE: It DID break down a week later (on a drive to Central Oregon) and it was the left front wheel hub assembly which ended up needing to be completely replaced (from a helpful Bend, Oregon shop). My hope is that your experience with Henderson will be better.

Reviewed : 05/02/2025

Comment : Best auto shop I’ve been to. Had an alignment issue with an Acura TL and they handled it like pros

Reviewed : 04/07/2025

Comment : Best decision auto wise!!! Henderson Auto unlike the Kia dealership in Beaverton, has:
1. Great customer service (Bryan & Katie) 2. They do what they say instead of over talking and holding your car with limited to no communication 3. They give you a detailed report on what is wrong before they proceed (by email & phone) 4. This is the BIGGEST ONE = they are fair on the charges/cost. Yes it cost but I have no experiences of them over charging. I will never return to the Beaverton Kia dealership! Henderson Auto for me!!!!!!!!!!!!!

Reviewed : 03/05/2025

Comment : Fair and honest mechanic.