Reviewed : 11/28/2024

Comment : Great customer service !

Reviewed : 11/23/2024

Comment : This was my first time at Harold's automotive.vThank you Jamie and Fran for taking care of my car so I could get to work! Every other place wanted me to make an appointment for next week and I need my car for work. It was a minor problem but they took care of it quickly.

Reviewed : 11/19/2024

Comment :

Reviewed : 11/16/2024

Comment : It all started returning a Uhaul! I came back with my car to have a valve cover leak addressed. Fran and Jamie provided great customer service with open communication! They didn???t move forward without contacting me for approval for the needed parts and service after diagnosis. Jamie recommended other much needed services like tires and brakes so I also got tires and brakes done for a reasonable price while waiting on the new valve cover to come in! When I went to pick up the car Jamie took the time to show me why the previous valve cover was messed up causing the leak and also informed me of other issues including one of my previous tires having fluid in it which was causing the tire pressure sensor issue I had.Glad I went here to get my car the overdue TLC it needed! Highly recommend and I???ll be going back!It all started returning a Uhaul! I came back with my car to have a valve cover leak addressed. Fran and Jamie provided great customer service with open communication! They didn???t move forward without contacting me for approval for the ???More

Reviewed : 11/05/2024

Comment : Went to Harold???s for a simple oil change.But they took the time to give my car a checkup they found some filters needed changing(the air filter had never been changed) and made a few recommendations for improvements. I was grateful for their proactive approach and verified that these needed changes, some which I had done immediately and others I could plan ahead.I highly recommend their service.Went to Harold???s for a simple oil change.But they took the time to give my car a checkup they found some filters needed changing(the air filter had never been changed) and made a few recommendations ???More

Reviewed : 09/09/2024

Comment : Guy was on the phone for my inspection, smoking, getting ash all over my car, and has the balls to charge me 120% of the price for the work (compared to 2 other repair shops pricing for the same job). This place is trash.

Reviewed : 08/28/2024

Comment : I bumped into Jamie at a gas station just before purchasing fix a flat for a slow leak. He suggested I didn???t put that into my tire! I went to his shop and fixed my tire within 10 minutes. Cheers to Jamie and the staff over at Harold Crooks Garage. Great staff and great service.

Reviewed : 07/02/2024

Comment : Absolutely do not, under any circumstances take your car here. They tried charging us over $1300 for work that was NEVER done! Crook is such a perfect name. We ended up using Phil Newman in Westerly who is very reliable.

Reviewed : 06/26/2024

Comment : Highly recommend. They went above and beyond to help me when a contractor damaged my vehicle and was asking for ridiculous information on the quote. They were super patient while I battled it out until it was finally paid. They did a phenomenal job on my car AND even came to pick me up and bring me there so I wouldn't have to pay for an Uber!! Jamie was upfront about everything and did not move forward with any repairs until he had verbal authorization from me. I found them to have excellent communication and also very reasonable prices.

Reviewed : 06/12/2024

Comment : This should be everyone???s go to mechanic