Reviewed : 09/09/2024

Comment : Guy was on the phone for my inspection, smoking, getting ash all over my car, and has the balls to charge me 120% of the price for the work (compared to 2 other repair shops pricing for the same job). This place is trash.

Reviewed : 08/28/2024

Comment : I bumped into Jamie at a gas station just before purchasing fix a flat for a slow leak. He suggested I didn???t put that into my tire! I went to his shop and fixed my tire within 10 minutes. Cheers to Jamie and the staff over at Harold Crooks Garage. Great staff and great service.

Reviewed : 07/02/2024

Comment : Absolutely do not, under any circumstances take your car here. They tried charging us over $1300 for work that was NEVER done! Crook is such a perfect name. We ended up using Phil Newman in Westerly who is very reliable.

Reviewed : 06/26/2024

Comment : Highly recommend. They went above and beyond to help me when a contractor damaged my vehicle and was asking for ridiculous information on the quote. They were super patient while I battled it out until it was finally paid. They did a phenomenal job on my car AND even came to pick me up and bring me there so I wouldn't have to pay for an Uber!! Jamie was upfront about everything and did not move forward with any repairs until he had verbal authorization from me. I found them to have excellent communication and also very reasonable prices.

Reviewed : 06/12/2024

Comment : This should be everyone???s go to mechanic

Reviewed : 06/08/2024

Comment : Absolutely great service!!!! With descent prices for high quality products.

Reviewed : 05/14/2024

Comment : Absolute criminals. My fiance took her jeep there to fix a noise. The first visit, they did a bunch of work on it that we were not given a work order for or approved of in any way. The bill came to over $1000. The car also needed to stay the night when they originally said it would be ready in time. After it finally being ready after a 2 hour wait the following day, the noise still wasn't fixed. She was told to bring the car back another day and they would fix it for free and it would take two hours. It was finished right before close, she was charged over $300 for yet another part she never approved for, and guess what? It's still making the noise. This is the worst mechanic we've ever encountered. Stay. Away. Seriously. Terrible business, terrible mechanics, terrible people.

Reviewed : 05/14/2024

Comment : Absolute criminals. My fiance took her jeep there to fix a noise. The first visit, they did a bunch of work on it that we were not given a work order for or approved of in any way. The bill came to over $1000. The car also needed to stay the night when they originally said it would be ready in time. After it finally being ready after a 2 hour wait the following day, the noise still wasn't fixed. She was told to bring the car back another day and they would fix it for free and it would take two hours. It was finished right before close, she was charged over $300 for yet another part she never approved for, and guess what? It's still making the noise. This is the worst mechanic we've ever encountered. Stay. Away. Seriously. Terrible business, terrible mechanics, terrible people.

Reviewed : 05/13/2024

Comment : Absolute criminals. My fiance took her jeep there to fix a noise. The first visit, they did a bunch of work on it that we were not given a work order for or approved of in any way. The bill came to over $1000. The car also needed to stay the night when they originally said it would be ready in time. After it finally being ready after a 2 hour wait the following day, the noise still wasn't fixed. She was told to bring the car back another day and they would fix it for free and it would take two hours. It was finished right before close, she was charged over $300 for yet another part she never approved for, and guess what? It's still making the noise. This is the worst mechanic we've ever encountered. Stay. Away. Seriously. Terrible business, terrible mechanics, terrible people.

Reviewed : 05/02/2024

Comment : I've been going here for over 20 years, so glad that the recent change in ownership hasn't changed the excellent service. I recommend them to everyone!