Reviewed : 10/26/2025

Comment :

Reviewed : 10/13/2025

Comment :

Reviewed : 10/07/2025

Comment : 02OCT2025
Seems like their service is evolving to low quality based on their popularity. My car has been there for the same issue (that they claimed to use OEM parts), only to find out, by the dealer ship and part number, that they are using second hand parts that are not original but rather verified. So now my car is back for third time with the same problem. I really like gurneys and I hope they.do some improvement on quality service because if you don't know about cars then you will be hustled out of labor and parts just for you to Have to come back again to pay them more. I hope change happens for the better
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REVIEW UPDATE!!!: 07OCT2025
I have been a re-occurring customer since i bought my first car out of college in 2003. My last visit, four days ago, I left the shop frustrated and a little upset because my car was disabled with the similar issues that i had brought the car previously before. Further more, I was saddened and upset about potential OEM parts discrepancy used from the last repair. I vented my experience in a review online, thinking that no one will listen and that my grievances will just fall on deaf ears and be ignored, and I was expecting that.
NOT ONLY was I wrong, rather I will like to say I am very surprised that Ryan (service advisor), Kyle (technician) personally reached out to me to talk about my review and my frustrations with my new repair, They had a good heart to heart conversation with me, we went over the issues with my current car repair AND they acknowledged and found a resolution to my OEM parts discrepancy from my last repair. We talked and they made sure that i was no more confused with the repair and we never even talked about costs.
THAT WAS AWESOME to have a business actually talk to the customer like humans, understanding that the customers are also parents, sons, daughters or friends that rely on their vehicles and need honest repairs without the feeling of being ushered into unnecessary costs. BILL the owner really says he is about CORE VALUES, and that was demonstrated when gurney's reached out to me to talk to me. Before the end of our conversation, i was asked to personally talk to them ANY time and i was given a direct contact number to Ryan for future purposes. THIS TOUCHED MY HEART to know that we still have family businesses that treat you like family. Disagreements happen but like family ITS STILL ALL LOVE!!!! and that was what Gurney's demonstrated to me. I will like to say a big THANK-YOU and this shows, from a customer standpoint, they Gurneys is one of the few amazing cars shops in NASHUA!!!!! Thank you once again

J. Andoh

Reviewed : 09/17/2025

Comment : $$$$
Every time I've gone here Ive been shocked at how much the price is. I dont know why I've never bothered checking the negative reviews before, but the amount of people who have said theyve been charged double what it would normally cost is a wake up call. I will seek cheaper options in the future. If you have a lot of money to blow you can come here, but I can't justify 250$ in 'parts' for coolant ONLY to recharge my car (not including a LARGE amount labor)

Reviewed : 09/17/2025

Comment : They are the best!!

Reviewed : 09/16/2025

Comment : They take great care of my car. Very professional and caring.

Reviewed : 08/29/2025

Comment : I would like AAA to call me about the Horrible experience I had at this establishment. A to Z, this was THE WORST experience I have ever had regarding car repair. I already verbally talked to someone at AAA, but I have not heard back in over 2 weeks. I am a 46 Year, Loyal AAA Customer and I believe I deserve Better Customer Service than I have received at Gurney's and with AAA. PLEASE contact me to discuss my experience with this garage. Absolutely AWFUL, in all respects!

Reviewed : 08/25/2025

Comment : Big shout out to Gurney’s Auto! I got towed in after a breakdown and they got the repair done quick, right, and below estimate! Very pleased with the work they did.

Reviewed : 08/18/2025

Comment : So thorough and courteous! I know I am in good hands with Gurney’s.

Reviewed : 08/16/2025

Comment : A wonderful experience a new alternator, in a timely manner and pleasant people.