Reviewed : 02/14/2025

Comment : The guys in service are awsome. The customer service from Alec and his coworkers are phenomenal he is the man he is so polite. Always has a smile even when he answers the phone and will to help thank you guys at Griffin Ford and Mitsubishi service center oh and thanks for the car wash that's what I mean above and beyond

Reviewed : 12/26/2024

Comment : Disappointed! Sales process was solid, however John the sales manager told me no engine modifications had been done to the car when in fact there had been which voided the cars factory warranty. 3 months later we need to spend $4k on engine repairs which should be covered under warranty. 50k miles on this car and the only thing Griffeths is willing to do is sell me a $2k extended warranty which won t cover the problem or any future drivetrain problems.Disappointed! Sales process was solid, however John the sales manager told me no engine modifications had been done to the car when in fact there had been which voided the cars factory warranty. 3 months later we need to spend $4k on More

Reviewed : 11/12/2024

Comment : Absolutely fantastic experience buying my 2024 Ford Maverick Lariat Hybrid, up in The County, at Griffeth Ford. Excellent Sales, Services, and going the extra mile for me. Literally. Picked me up at the hotel when I flew up from NJ to get it. Dustin Haines. That's the guy to see. No finer Aroostook folks than that guy.

Reviewed : 06/02/2024

Comment : Car was brought in for a transmission leak and was fixed no problem, but now the transmission is making a noise that wasn't there before the leak. So car was scheduled to figure out why the transmission is making a noise. A day and hours later I was told there is a noise in the transmission and for more money, they could look to see where the noise is exactly coming from. I already knew there was a noise,so I was charged for finding out nothing and it's possible a mistake that had been done during the transmission leak fix. So be careful dealing with Griffith services they are not helpful, and nickel and dime you.Car was brought in for a transmission leak and was fixed no problem, but now the transmission is making a noise that wasn't there before the leak. So car was scheduled to figure out why the transmission is making a noise. A day and hours ???More

Reviewed : 05/02/2024

Comment : Worked with Dustin on a new vehicle purchase. Very professional experience with no sales pressure. I'll happily purchase my new Fords from Griffeths in the future!

Reviewed : 01/05/2024

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Reviewed : 11/02/2023

Comment : The service advisor is rude my wife asked him questions about our bill and he said hes working on it now and hung up on her...very unprofessional wont be returning!

Reviewed : 11/02/2023

Comment : Great service sales staff are very professional and personable, worked diligently on meeting my needs, and helping with my purchase

Reviewed : 11/02/2023

Comment : Had work on my Ford,Cost me 2 hours labor for a 1 hr job.Asked for my oil to get changed when I set up the appt.and that did not get done. Did not write it in the order when I called to set up the appt.Also they would not honor their the works coupon last visit said they don't do that any more?? Asked for price on tires didn't get that either??Always been pleased with service at Griffith but I will not get my service there anymore.Had work on my Ford,Cost me 2 hours labor for a 1 hr job.Asked for my oil to get changed when I set up the appt.and that did not get done. Did not write it in the order when I called to set up the appt.Also they would not honor their the ???More

Reviewed : 11/02/2023

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