Reviewed : 07/17/2024

Comment : They were cooperative with my needs of having to get custom parts off my car. Before it was totaled

Reviewed : 05/22/2024

Comment : I am loyal! I am loyal because Green's Toyota was helpful in guiding me through repairs of my Toyota Camry which failed an oil consumption test (look up to fully understand) that then lead to an engine overhaul. So when my Santa Fe was damaged a few years ago I went to Green's Collision. All repairs and service was excellent. Next, my mother's Lincoln SUV last summer received over $8000 in damages, I recommend Green's. She used them and all repairs and service was excellent. Then in a very unusual incident, my Mazda CX 9 was damaged in a hands free car wash. I had Green's estimate the damages which were $3700. In this scenario, it took many months to be reimbursed by the car wash facility. While waiting on that payment so I could take to Green's, my daughter had an accident in her Highlander. (Yes, they just kept happening.) Of course, I took it to Green's. This is where the story goes badly. In this scenario, communication was mostly initiated by me, not Green's. The repairs completed were again excellent with one issue. The passenger headlight had moisture in it. I made Green's aware. Tristian Rogers was in charge of my account. Not a good phone call with Tristan. I circled back and reached out to Darrell Rogers the centers manager. He said, "I expected this call...Tristian said he had an irate customer." I assure you I was not irate. The opposite, it felt as if Tristian had already made up his mind and that no help was going to be extended. I allowed him to talk, but when I tried to explain my stance he simply talked over me and hung up. I was trying get across to that the issue of moisture didn't exist prior to the accident and ideally should be addressed. My conversation with Darrell was more pleasant but his final words "Green's won't be paying for this" made it clear to me how unimportant I had been to the collision center. I paid to have the headlight replaced. I did receive my payment to get my CX9 repaired, it comes to reason I certainly didn't use Green's Collision to make that repair. My loyalty no longer exists.

Reviewed : 03/12/2024

Comment : Poof communication

Reviewed : 02/08/2024

Comment : Very professional employees. They took very good care of us after our accident. We haven't got our car back yet, but I'm confident it will be as good as new when they get it finished. The manager, Darrell Rogers, is the absolute best in the business! Thanks you old friend!

Reviewed : 01/06/2024

Comment : N / A

Reviewed : 01/05/2024

Comment : N/A

Reviewed : 12/21/2023

Comment : Don???t use if you actually want your vehicle fixed. Went to them in November to get estimate for damage on my vehicle . Followed up a couple days later because my insurance okayed them & I wanted them to fix my vehicle. Called multiple time and my person was alway busy. Sent him an email and was told his manager had to schedule me. I???m still waiting on the ???manager??? to follow up with a day and time to get my vehicle fixed and it???s been over a month.

Reviewed : 12/19/2023

Comment : Fast, friendly service

Reviewed : 12/08/2023

Comment : 4

Reviewed : 12/07/2023

Comment : I like the way Rachel took her time to do the estimate on my car thank you