Reviewed : 08/18/2025

Comment : What a great organization based on integrity, professionalism and respect. A rare combination these days.

I had an old school window on my front porch that lost an interaction with a hockey puck. I was told it would take a week or two to repair. Because of that, and because I had no back up window and didn't want it boarded up for two weeks with plywood....I had to wait for a period of days when no rain was expected. And a period of time that I was going to be home for two weeks straight (I travel for work) . Being New England, that "perfect weather" scenario was a bit tricky. Anyway, I got tired of waiting, knew there was finally the "right weather window " and I called a few glass places. Yup, ten days I was told by two recommended places, both 30+ minutes away...

Imagine my surprise when I called Granite State Glass on Saturday morning. They were open. Astonishing. The gentleman on the phone asked a few questions and told me if I could get there within the hour, he could fix it on the spot. He walked me through the careful removal of the window, especially given it's shattered glass issue, and made certain I was able to safely get it wrapped and into my car. I dropped everything, drove to Plymouth and, while I waited, he replaced the glass. True to his word, I was out of there in fifteen minutes. With all new glass in my old window. Fifteen minutes. Like new.
He was unable to accept cash or credit payment so he told me his office manager would call me Monday morning. Which she did. It was all based on trust and goodwill. I happily paid for it.

Say it. Mean it. Do it. And do it well. Exceed expectations. Be kind. Trust others will do the right thing, too.

If I ever need custom glass, or new windows, this will be the ONLY place I call.

Reviewed : 07/02/2024

Comment : They did a great job with our custom bathroom windows. Quick professional work.

Reviewed : 05/13/2024

Comment : They made an unpleasant experience into an easy one!

Reviewed : 03/04/2024

Comment : Had my windshield replaced. It took less than 2 hours and cost less than expected. Great customer service.

Reviewed : 02/26/2024

Comment : We just had a new sliding door put in and I have only good things to say about the installation crew- their professionalism and courtesy. Highly recommend!

Reviewed : 02/23/2024

Comment : Granite State Glass replaced my damaged windshield on my 2015 Honda pilot. I found them to be extremely knowledgeable. from dealing with the insurance company to scheduling an installation app. Very reasonable installation time. I give this place five stars ! Excellent customer service. Thank you for all that you do GSC......

Reviewed : 02/21/2024

Comment : Can't say enough about Diana and Granite State Glass! Incredible customer service. I had a stone hit my windshield and not only did they fix it, but they explained the process in great detail and followed through with great work. Highly recommend their services! ????

Reviewed : 12/03/2023

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Reviewed : 11/20/2023

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Reviewed : 11/15/2023

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