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AAA Approved Auto Repair Shop Reviews Approved

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Graeves Auto & Appliance

3411 N High St
Olney, MD 20832

Tel: (301) 924-8473
Hours: M-F: 08:00 AM - 05:00 PM
Sat: 08:00 AM - 05:00 PM Sun: Closed


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1 Reviews

Olney, MD

Comment :

1 Reviews

Comment : I’ve been bringing all three of my vehicles here for a while now, and I couldn’t be happier with the service. My Sequoia has had its share of issues lately, and the team has been absolutely incredible at diagnosing and fixing the problems. They kept me informed every step of the way and made sure everything was running smoothly before I left.

What really sets this shop apart is their honesty and fair pricing—qualities that are hard to come by these days. I never feel like I’m being upsold or misled, and that kind of trust is invaluable. They’ve earned a lifetime customer without a doubt!

1 Reviews

Olney, MD

Comment : I have taken 5 vehicles here for repairs some minor and some major and have always gotten great service no matter how the age of the vehicle. The service is always very professional, complete and honest. This place rocks!!!!

1 Reviews

Olney, MD

Comment : I came in to get my tire plugged on a Saturday. They got me in and out at the last minute. The work environment seemed very professional, and the lobby was clean.

1 Reviews

Olney, MD

Comment : Highly recommend for thorough customer service and friendly service with good hospitality

1 Reviews

Olney, MD

Comment :

1 Reviews

Comment : Very good experience in good work

1 Reviews

Olney, MD

Comment : Timely service, honest and respectable staff. Couldn't ask for more.

1 Reviews

Comment : I am beyond disappointed with this shop. I brought my car in within 24 hours of the check engine light coming on, expecting a professional diagnosis. Instead, they had my car for five days and somehow managed to provide me with zero answers. Instead of actually reading the codes, they cleared them all without my consent and told me to "come back when the light comes back on." What kind of lazy, disrespectful approach is that?Not only did they completely waste my time by keeping my car for nearly a week without even diagnosing the issue, but now I m expected to waste even more time bringing it back for them to probably just clear the codes again. If they weren t willing to do the basic work of checking the codes, why did they even bother taking my car in the first place?To make matters worse, when I asked about this, they acted like I was the one inconveniencing them, giving me nothing but attitude. Instead of actually addressing the reason I brought my car in, they conveniently "found" another issue the wheel bearings that they wanted to charge me for. Funny enough, the dealership had already inspected them and confirmed there was nothing wrong. So not only is this shop lazy and incompetent, but they re also predatory, trying to upsell unnecessary repairs while refusing to do the one job I actually brought the car in for.Save yourself the frustration and take your car somewhere that actually respects their customers' time and money. This place is an absolute joke.I am beyond disappointed with this shop. I brought my car in within 24 hours of the check engine light coming on, expecting a professional diagnosis. Instead, they had my car for five days and somehow managed to provide me with zero More

1 Reviews

Comment : Graeves is one of my favorite mechanic/tire shop over my lifetime. They are extremely professional, always do a great job calculation costs upfront and go out of their way to save you money when possible. The fact that they give you a status update is really helpful. Communication is key and they are pros. I high recommend them and will continue to trust them with my vehicles.Graeves is one of my favorite mechanic/tire shop over my lifetime. They are extremely professional, always do a great job calculation costs upfront and go out of their way to save you money when possible. The fact that they give you a More

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