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AAA Approved Auto Repair Shop Reviews Approved

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Graeves Auto & Appliance

3411 N High St
Olney, MD 20832

Tel: (301) 924-8473
Hours: M-F: 08:00 AM - 05:00 PM
Sat: 08:00 AM - 05:00 PM Sun: Closed


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Reviews Sort Reviews by: Date » or Rating »

Page 1 of  39
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1 Reviews

Olney, MD

Comment : I had a ram that had a puddle light on the mirror knocked off by an amazon driver when they sideswiped the mirror with their vans mirror. I bought a new puddle light on amazon and had graeves install it for me. Fantastic service and I will definetly be coming back.

1 Reviews

Olney, MD

Comment : Great service all in all

1 Reviews

Olney, MD

Comment : Been a customer for approximately 30 years . They have always provided a consistent and quality service for my vehicle needs in a professional and reliable manner. Customer service is excellent and definitely trust their knowledge and expertise in servicing my vehicle without any concern for unnecessary repairs or inflated costs. Trustworthy place to have your vehicle serviced.

1 Reviews

Olney, MD

Comment : Went here on recommendation from a friend and they did not disappoint!! Haven't had my car checked in months and they fixed it right up and even replaced my back wiper all for less than $150 which was crazy!! Made my husband go in as well since he had a broken headlight and needed maintenance too. Cost less than $200! Honestly, they're around the corner from us and they found new customers for sure! Will definitely be back and will definitely spread the word. Professional, efficient and genuinely nice too! Couldn't ask for better.

1 Reviews

Olney, MD

Comment : The entire staff was very friendly and attentive. You can definitely feel that they strive to provide excellent customer service. I had a nail in my tire, took it to the shop and I was in and out within 15 minutes. Very thankful!

1 Reviews

Comment : Graeves is a wonderful place to take your car. They have helped me quickly with a few tire issues, and I always find their routine maintenance reasonable. I trust their recommendations, and highly recommend them.

1 Reviews

Olney, MD

Comment : I just had service last week. Andrew coordinated everything I needed start to finish. I called on Tuesday afternoon and was able to get my service completed Wednesday. I was impressed with the professionalism, timeliness, and utmost courtesy and friendliness of the Graeves team. I am highly likely to use your services again and to recommend you to anyone needing automotive services. Great job!! Five out of five stars!!

1 Reviews

Olney, MD

Comment : Thought I'd write about service I didn't receive, but in a good way: One morning I dealt with my car battery almost dying. Thankfully a neighbor was able to give me a jump and I drove around the area a little bit. But between that and the wrench light icon lighting up on my car's dashboard, just to make sure nothing worse was going on under the hood, I pulled into Graeves. Even though I didn't call ahead, they were able to slot me in that day and take a look at my car. A few hours later, they gave me a call. Battery was fine (minus some possible corrosion on the contacts, but that could be dealt with on my own time) and the oil didn't need to be changed yet (the wrench light icon I mentioned above). They could've taken me to the cleaners like other auto shops have, taking advantage of my panic, but instead they let me drive my car away that same day, without charging me a dime or upselling me on excess services or parts that I didn't need. Long story short: if you happen to be in Olney, Rockville, or the surrounding area and need your car serviced, highly recommend Graeves, if only because of their honest feedback and willingness to not charge you for minor issues. I can't speak to the cost/value if they did find something serious that needed fixing, but after this experience I'd be willing to come back here if I need it.

1 Reviews

Olney, MD

Comment : Graeves was very slow to get the quote as requested and the job done at the shop was poor. I would not recommend Graeves for fixing cars you care.

1 Reviews

Olney, MD

Comment : Took my Toyota Highlander 2006 for an alignment. Amazed at the quality of the work. Not expensive at all . Very impressed.

Page 1 of  39
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