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AAA Approved Auto Repair Shop Reviews Approved

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Graeves Auto & Appliance

3411 N High St
Olney, MD 20832

Tel: (301) 924-8473
Hours: M-F: 08:00 AM - 05:00 PM
Sat: 08:00 AM - 05:00 PM Sun: Closed


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Page 1 of  33
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1 Reviews

Olney, MD

Comment : Highly recommend for thorough customer service and friendly service with good hospitality

1 Reviews

Olney, MD

Comment :

1 Reviews

Comment : Very good experience in good work

1 Reviews

Olney, MD

Comment : Timely service, honest and respectable staff. Couldn't ask for more.

1 Reviews

Comment : Graeves is one of my favorite mechanic/tire shop over my lifetime. They are extremely professional, always do a great job calculation costs upfront and go out of their way to save you money when possible. The fact that they give you a status update is really helpful. Communication is key and they are pros. I high recommend them and will continue to trust them with my vehicles.Graeves is one of my favorite mechanic/tire shop over my lifetime. They are extremely professional, always do a great job calculation costs upfront and go out of their way to save you money when possible. The fact that they give you a More

1 Reviews

Comment : I am beyond disappointed with this shop. I brought my car in within 24 hours of the check engine light coming on, expecting a professional diagnosis. Instead, they had my car for five days and somehow managed to provide me with zero answers. Instead of actually reading the codes, they cleared them all without my consent and told me to "come back when the light comes back on." What kind of lazy, disrespectful approach is that?Not only did they completely waste my time by keeping my car for nearly a week without even diagnosing the issue, but now I m expected to waste even more time bringing it back for them to probably just clear the codes again. If they weren t willing to do the basic work of checking the codes, why did they even bother taking my car in the first place?To make matters worse, when I asked about this, they acted like I was the one inconveniencing them, giving me nothing but attitude. Instead of actually addressing the reason I brought my car in, they conveniently "found" another issue the wheel bearings that they wanted to charge me for. Funny enough, the dealership had already inspected them and confirmed there was nothing wrong. So not only is this shop lazy and incompetent, but they re also predatory, trying to upsell unnecessary repairs while refusing to do the one job I actually brought the car in for.Save yourself the frustration and take your car somewhere that actually respects their customers' time and money. This place is an absolute joke.I am beyond disappointed with this shop. I brought my car in within 24 hours of the check engine light coming on, expecting a professional diagnosis. Instead, they had my car for five days and somehow managed to provide me with zero More

1 Reviews

Olney, MD

Comment : A model business. I had a bubble IN A TIRE THAT I HAD A WARRANTY ON. I went in for an oil change they honored my warranty no questioned aaked.

1 Reviews

Olney, MD

Comment : Always friendly at the front desk and happy to help! They don t overcharge or try to sell you things you don t need. Chris was very helpful in getting my oil changed and letting me know my brakes are a bit rusty. They even vacuumed the car before I got it back! My family has been going here for car service my whole life, and they re always fair and upfront.Always friendly at the front desk and happy to help! They don t overcharge or try to sell you things you don t need. Chris was very helpful in getting my oil changed and letting me know my brakes are a bit rusty. They even vacuumed the car More

1 Reviews

Olney, MD

Comment : Overall a well run family business. Friendly front desk staff. Good at maintenance and basic repairs, but can also pleasantly surprise you with their fairness and ingenuity. Perfect fit for an educated consumer. Been a customer for all of our cars for 20+ years.

1 Reviews

Olney, MD

Comment : Thank you to Jack and the whole Graeves team. I came in for the first time today with a punctured tire and was pleasantly surprised by the professional atmosphere and exceptional service I received. I ll be back for future service and repair visits.

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