Reviewed : 04/11/2025

Comment : We spent all morning checking prices to fix my daughter tire. Jackie gave a price of 191 out the door matching a further location that we called the day before that was open later in the day. Showed up for appt , was then told we have to work it in. No real appt ever set . Then at pickup time jackie was gone, no record of 191 price. They even called her. She denied the conversation. We chose this place as they beat everywhere else. By pickup time, we paid the highest price. Never again, will never be back.

Reviewed : 02/27/2025

Comment : Your car will be EVENTUALLY fixed. So my car has been here on two different occasions for two different types of repairs. The first repair job was back in November. The second repair was at the end of January. So my issue with the Goodyear service center on Arlington is not the quality of repairs. But when they say they will start working on your car. So on both repair visits I made an appointment for 8:00 a.m. when they open. Assuming they would start working on the car at 8:00 a.m. so it would be done at the end of the day as I was promised by the repair shop. On both repair visits they did not even look at my vehicle until a day and a half later. Don't give somebody a appointment and promise to do the work when you don't intend on doing it until the next afternoon. On both occasions this created work scheduling issues for me. And arranging a friend to pick me up to and from the repair shop. Both repair visits were minor work and shouldn't have taken more than 2 hours per repair job. The first job they had my car for 3 days. And 2 days for the second repair job. Both of which I was promised the repairs would be done at the end of the day from drop off. The repair work themselves on both jobs were done well. I've already called their customer support phone number that they respond with when you leave a review. It really doesn't get you anywhere other than a verbal apology. I need to find another place that delivers on what they promise.Your car will be EVENTUALLY fixed. So my car has been here on two different occasions for two different types of repairs. The first repair job was back in November. The second repair was at the end of January. So my issue with the Goodyear More

Reviewed : 12/26/2024

Comment : BUYER BEWARE - Under-qualified mechanics and high employee turnover rate. Management doesn t have a clue how to run this place.

Reviewed : 12/26/2024

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Reviewed : 11/13/2024

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Reviewed : 10/12/2024

Comment : What an amazing experience, they treated me like family and I'll definitely be back, I highly recommend this place for all your automotive needs.

Reviewed : 10/08/2024

Comment : Thanks, Cory for the great price on tires, and work done on my dad's suv.

Reviewed : 09/29/2024

Comment : Manager Anthony was super friendly & extremely helpful! He Was so adamant about fixing the issue I had with one of my tires! Thanks again, Anthony !

Reviewed : 09/16/2024

Comment : What is that for my child rotation kept having problems but there's two front tires and had to go back and again and again. They were patient and kept trying to find the problem

Reviewed : 09/13/2024

Comment : Had an appointment at 2:30 today to get my tires replaced only to find out when I get there that I???d have to reschedule after wasting time gas & a work day instead of getting a courtesy call explaining the situation. They rescheduled me for tomorrow but I???m worried the same thing will happen tomorrow. This is unprofessional on their end . First & last time I do business with them.Had an appointment at 2:30 today to get my tires replaced only to find out when I get there that I???d have to reschedule after wasting time gas & a work day instead of getting a courtesy call explaining the situation. They rescheduled me for ???More