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Goodyear Auto Service Center

121 Alamaha St
Kahului , HI 96732

Tel: (808) 871-7132
Hours: M-F: 07:30:00 AM - 05:30:00 PM
Sat: 08:00:00 AM - 05:30:00 PM Sun: Closed


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Page 1 of  21
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1 Reviews

Kahului , HI

Comment : No tire size available. Cannot order them. Nothing I can do while on Maui from this Goodyear. Literally nothing. Very poor customer service.

1 Reviews

Kahului , HI

Comment : After putting a hurting on my truck and needing a proper alignment on my lifted Tacoma, Goodyear took care of me. Admittedly I’m always a little skeptical of large chains like Goodyear, but holy cow was I wrong. They booked me an appointment same day and were spot on with timing, taking no longer than an hour to get it done. The two ladies at the front invited me in to come sit in the nice a/c and were super inviting in the time that I was waiting, I’m for sure coming back for anything I need in the future. Mahalos!

1 Reviews

Kahului , HI

Comment : I had an appointment here on a Saturday and they decided they were not going to open because one of the storms so instead of calling customers the night before to let them know that they would not be open in the morning they just wrote on a piece of paper and stuck it to the front door. So I ended up waking up early on my day off to head down to my appointment and even left a little early. When I got down to the shop there were other customers waiting. So a little after 8 walked over to the door to see the note scribbled on a small piece of paper. Then no follow up phone e call l. So I would have to say horrible customer service. There are other shops on the island that do the same work and have much better customer service. Definitely don't recommend.

1 Reviews

Kahului , HI

Comment : These guys are the definition of bait and switch. They give you one price when you check in, and a different price when you leave. They don't stand by the manufacturer's warranties, and making an appointment is meaningless! There's no Aloha in their business practices!

1 Reviews

Kahului , HI

Comment : After hitting a pothole from this weekend's storm, both of my driver side tires became flat. I was able to make an appointment online to Goodyear for a 2 days later. Highly recommend this location. They are very hard working & with the amount of calls due to the storm - I cannot share my appreciation enough for their service. I also am a huge advocate for buying the road hazard add-on. The roads on Maui have plenty hazards that I've been fortunate to have had road hazard warranty at least twice now where they replace the tire within a set amount of years. Special shout out to Trish or Trisch (not sure spelling my apologies!), for being warm & welcoming even on a day where my tow truck was really delayed to get to the shop, there are customers right and left over the island. Super appreciated & I will always return to Goodyear.

1 Reviews

Kahului , HI

Comment : This was the first visit to Christian Brothers Automotive Westinghouse Road. I made an appointment and requested oil change, state inspection, air and cabin air filters. Dropped the car off and meet with Lance the Service manager. Gave me an estimate and told me they would contact be when vehicle was ready as well as send me updates which it was being service. They sent me texts letting me know the vehicle was in the shop, it passed inspection, oil was changed using synthetic oil, waiting for cabin air filter. I had received a text with a photo letting me know that the engine air filter looked brand new. I usually keep track of things like that but fail to note that I had recently replaced the air filter, my error. When I picked up the vehicle, the air filter charge had been removed. The service was outstanding. If you are looking for a professional, honest, competent, friendly auto service shop, choose CBA, you will be pleasantly surprised. My biggest regret is that it took me so long to find them.

1 Reviews

Kahului , HI

Comment : Went to have a flat tire fixed on a new car (15,000 miles). The tech snapped a lug nut re-installing the tire. The lugnut was installed improperly and when he torqued it, it snapped off. I watched the re-installation as I stood right next to the tech while he did the work.The store handed me the broken nut. They did not offer to fix it, they charged me full price for the flat repair and sent me on my way. Unless the shop warns you that the lug nuts are frozen, rusty, etc., if they break it, it's their fault. The nut came off cleanly when they removed the tire for repair. The improper re-installation was completely their fault. They also did an inspection before and after the tire repair and noted no issues with the car. USE THIS SHOP AT YOUR OWN RISK! I'll be contacting Goodyear Corporate management for follow-up.

1 Reviews

Kahului , HI

Comment : We badly needed new tires, especially because we transport a four month old and a two year-old. Our family is very appreciative and grateful of good. You?re taking us in same day and taking care of all four tires installation in just two hours.

Great service great attitude from the staff very friendly- I highly recommend Goodyear auto service of Kahului!

1 Reviews

Kahului , HI

Comment : Very professional and great experience. Would highly recommend.

1 Reviews

Kahului , HI

Comment : I want to add to this review that Goodyear has come through again. I am not surprised, Denise and all the staff were able to help me when I needed it. They are very good at what they do. The Best service. They are great. Everyone was so helpful. They were very thorough and kept track of my warranty and provided last minute service for me. They went above and beyond to make sure I got all the services I needed.

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