Reviewed : 02/05/2026

Comment : So my husband and I had to take our Cadillac here to be repaired after filing a claim with our insurance company for an accident. We were going to drop off our Cadillac there to get repaired and I followed my husband there in our Prius to give him a ride home. Upon opening my door to get out of my car, there was no one parked next to me, I barely got my door 1/4 of the way open and had someone come flying into the parking space next to me and smash in to my car door. The other party then backed up and I got out, then he pulled into the spot.

He got out to check the damage to his car and mine. My car door was crushed in and his car barely had a scratch. He said he was not worried about his car, but admitted he worked for Gerber Collision and Glass and they could repair that. He suggested I file a claim with my insurance company, but did not seem interested in exchanging insurance and was even reluctant to exchange his personal information until my husband pushed him to do so. His name was Mark Horn and he said he would not be filing a claim with his insurance company.

We did not think to call the police and did file a claim with our insurance to get it repaired. We got it repaired there and had to pay our deductible, however we were not able to recover it because Mark was dodging calls from our insurance for weeks and not cooperating. His insurance company then claimed full liability in a text they sent to me personally after asking me for more information about the accident. Upon my insurance attempting to recover my deductible, suddenly his insurance no longer claimed any liability.

Apparently Gerber Collision and Glass does not have security cameras, at least not on that side of the building. So my husband and I are now out our deductible and Mark gets to do this to someone else without any repercussions. I guess this is how he gets them more business. Will never go here again for fear of having more vehicle damage.

Reviewed : 01/29/2026

Comment : Wonderful group of people. Huge thank you to the guys in the shop and the two wonderful women at the front desk, especially Sherry. Great communication, easy and flexible process with pickup. Thank you team. You are all awesome!

Reviewed : 01/23/2026

Comment : Recently got my suv repaired, everyone there was so friendly and gave such good customer service.

Reviewed : 07/25/2025

Comment : To start I’d like to say the 1 start comments had me a bit nervous when my car insurance recommended me to come here to get my car repaired. However, I can 100% say those 1 star reviews were far from anything I experienced. The staff was friendly and understanding of my situation. The front office team explained all of the relative insurance information and the next steps would be regarding the rental car process. The representative (BK) who worked on my car was extremely knowledgeable and professional. They remained in constant contact we me throughout the entire process and answered any follow up questions I had. They also even went out of there way to salvage and reapply the bumper decal I had attached to my old bumper which did not get damaged during the accident. Then to top it off, when I picked up my vehicle I was pleasantly surprised that they spent the time to detail the car after the repair of the bumper. Overall I would 100% recommend Gerber Collision for your auto body repair needs.

Reviewed : 06/26/2025

Comment :

Reviewed : 04/09/2025

Comment : Very nice, honest man

Reviewed : 03/16/2025

Comment :

Reviewed : 03/05/2025

Comment : Horrible communication! Stated my vehicle was finished
But its not. Failed to order parts in advance. My insurance company paid them . Lack of good management!

Reviewed : 02/21/2025

Comment :

Reviewed : 01/29/2025

Comment : Insurance screwed up and brought my car here instead of the place I wanted. Luckily, the staff were kind and forgiving of my situation, giving me the time I needed to come fix my car and get it home. Thanks