Reviewed : 01/16/2026

Comment : They are great! Best customer service and repair.

Reviewed : 11/04/2025

Comment : Did a great job with the repair but left sanding dust inside my vehicle when returned to me after service.

Reviewed : 09/22/2025

Comment : Just got my car back after a month and my battery was dead shortly afterwards and my headlight is out on the side they worked on. Please do not bring your vehicles here!

Reviewed : 02/11/2025

Comment : Great service, they did a great job fixing my rear bumper. They’re very good at keeping you updated. I highly recommend them!

Reviewed : 02/10/2025

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Reviewed : 01/22/2025

Comment : I sent my mother to this place because I had a great experience with Gerber in North Olmsted. I was completely wrong they charged her insurances thousands of dollars in work and did mediocre work. The hood and front end of the vehicle was all dented up and it appears they just beat it with a mallet. The vehicle has never drove the same since. Gerber refused to do any mechanical work or even consider the suspension damage. This place seems to just want money from insurance companies and saw an opportunity to rip off insurance and do the minimum amount of work. Slap some paint on it and call it day. I strongly advise anyone use this location for any work. Even the times I waited in their lobby they gave other customers the "run around".

Reviewed : 01/06/2025

Comment : I wouldn’t even give them one star if possible. Everything seemed fine until I got my car back. They did a horrible job. My front bumper wasn’t put on correctly. When fixing my lights they blew a fuse and denied it which I had to pay to fix, and now I’m having to pay thousands to fix repairs to my suspension after asking them several times to look at it after my wreck.

Really glad I gave you guys my money just to turn around and have to pay more for repairs that should’ve been fixed by you and my insurance

Reviewed : 11/12/2024

Comment : My 2023 Kia Sportage PHEV vehicle was struck in a parking lot, so Nationwide had a company tow my car here for repairs.

Because I have the matte finish, the process was particularly complicated. Additionally, the accident required an alignment and repair/replacements of the front bumper & grille, fender, wheels, front suspension, front door, and diagnostics.

What I appreciated most was Chuck and/or Lorie communicated every step of this repair with texts and calls on repair updates. I think most of us understand that things feel off when we're not in our own vehicles and these folks helped minimze that for me.

The repairs came out wonderfully and I was happy to put smiling faces to names. Chuck walked me out to my vehicle though they were close to closing and had a nice conversation with me. Thank you Chuck, Lorie, and the entire team!

Reviewed : 06/04/2024

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Reviewed : 03/23/2024

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