Reviewed : 03/26/2025

Comment : Still helpful, friendly staff, but I don't think I received as thorough a check on my car at this oil change. No pics of my car or suggestions on work needed. I knew I was out of windshield wiper fluid when I arrived, so checked that before I left the shop and it was still empty. I repirted it to the desk staff and he filled it himself. Hopefully, the other fluids is were checked and topped off. The owner (Scott) did apologize and gave me his card to call him if I found anything else missing, so that was a plus!Still helpful, friendly staff, but I don't think I received as thorough a check on my car at this oil change. No pics of my car or suggestions on work needed. I knew I was out of windshield wiper fluid when I arrived, so checked that before More

Reviewed : 03/20/2025

Comment : Check engine light came on so I made an appointment and was seen 2 days later. The staff was caring and recommended the best thing for my car issue instead of trying to nickel and dime me.

Reviewed : 03/16/2025

Comment : Fast And efficient. Pleasure doing but

Reviewed : 02/27/2025

Comment : Best garage in Rochester, hands down. Honest, reliable, and make it easy to select which services you want done. I ve been taking my vehicles here for almost 20 years and won t go anywhere else.

Reviewed : 02/25/2025

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Reviewed : 02/18/2025

Comment : Superior communication once established the appointment, a bit of conflicting information prior to it, due to some gap between texts and emails. Great service, optimal web layout for estimates and payments. Compared to other business, no hidden fees and no stress bill layout.

Reviewed : 02/13/2025

Comment : I have had 2 exceptional experiences at Browncroft. I highly recommend!

Reviewed : 02/13/2025

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Reviewed : 01/21/2025

Comment : Everything is going well with the Volvo, the vehicle is running great. Your technician and you did a wonderful service evaluation, reviewing, searching and repairing all the existing issues that were currently present within the system of the vehicle. I am extremely grateful and pleased with all the work that was completed, so I can drive the car in a safe manner.Everything is going well with the Volvo, the vehicle is running great. Your technician and you did a wonderful service evaluation, reviewing, searching and repairing all the existing issues that were currently present within the system of More

Reviewed : 01/17/2025

Comment : Support local businesses! I'm a huge fan of Browncroft Garage. Excellent staff and service. Great prices. Reliable communication. I particularly appreciate the ability to request appointments online and pay invoices electronically. Highly recommend!