Reviewed : 07/11/2025

Comment : excellent service! they communicated very clearly every step of the way and kept me updated with all the details I needed as well as an estimated timeline for the repairs. better yet they finished ahead of schedule!

Reviewed : 07/07/2025

Comment : I’d like to begin by saying that the staff at this location were polite and patient. However, based on my experience, I believe this business operates unethically and may be taking advantage of its customers.

I purchased a vehicle from DriveTime, and shortly after their 5-day return policy expired, the vehicle began experiencing significant issues. It would jerk aggressively when accelerating or decelerating, and the sensor system malfunctioned. I brought the vehicle in for repairs, and it took months before I got it back. The repair shop claimed the delay was due to issues on the dealership’s end.

Despite being told the transmission had been fixed, the problem persisted. I brought the car in again, and they blamed the issue on the rebuilt transmission provided by the dealership. After the third repair attempt, the issue remained unresolved. Finally, on the fourth visit—conveniently after my warranty expired—the problem was quickly and effectively addressed.

This pattern made me feel as though they were deliberately delaying proper repairs to take advantage of the vehicle’s warranty coverage. I was without my car for nearly a year, yet I continued making payments the entire time.

Based on my experience, I would not recommend this place. In my opinion, they repeatedly failed to resolve the issue, provided misleading explanations, and left me with a vehicle that was unusable for an extended period.

Reviewed : 04/22/2025

Comment : They are very nice and they did great work as usual I love it there

Reviewed : 04/13/2025

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Reviewed : 03/30/2025

Comment : If afraid of tariffs on new vehicles fix what you own and support a local repair facility. They have excellent skills and a great reputation. Up to date equipment and employee training. Can t go wrong with the right people. They are always willing to go the extra mile.

Reviewed : 02/11/2025

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Reviewed : 01/30/2025

Comment : I took my Nissan Titan to Gary Johnson Auto and Truck repair based on favorable reviews.? However, my experience was an F-.? I'll explain; My truck was making a knocking noise, thus the need for repair.? After over $200 ini diagnosis, they indicated that the problem was due to a faulty cam chain(s) and or related parts.? After?nearly 3 weeks, I was informed the truck was ready.? Upon arriving the truck?was started and the noise was still there.? After a brief conversation, the manager conceded?that the issue was misdiagnosed but claimed the parts replaced were worn or damaged.? He said that I would not be charged and to just go.? He suggested taking it to a Nissan dealer.? Several days later, I noticed the truck was leaking a fair amount of oil.? Not wanting to go back and further exacerbate?the situation, I tried using a stop leak product.? After several hundred?miles, the recommendation given on the product, the leak slowed but was still there.? Note that the truck did not drip one drop of oil?prior to them working?on it.? I called the shop and let Tony, one of the advisors, know that I had this issue and that I was going to treat it again with?a stop leak product and see if that helps.? He said "OK, let me know".? After the second treatment and?another several hundred miles of?driving, the leak persisted?and I stopped by the shop to see about getting it fixed.? The advisor on duty told me that he would ask the manager and let me know.? Later that day? was told that they would not fix it and that they no longer work on Nissan diesel trucks.? I attempted to reason with them but was told the same again.? So, I'm left with having to finance a repair elsewhere that Gary Johnson Auto and Truck Repair caused.? It's unfortunate that they initially misdiagnosed the issue and were not able to collect for repairs but holding their incompetence?against me is wrong.? I didn't cause the oil leak, they did.? I'm sure they will respond with some convoluted explanation shirking responsibility and blaming me but what I have described is fact.? Just be advised that when push comes to shove, they will resort to denial and leave you holding the bag.I took my Nissan Titan to Gary Johnson Auto and Truck repair based on favorable reviews.? However, my experience was an F-.? I'll explain; My truck was making a knocking noise, thus the need for repair.? After over $200 ini diagnosis, they More

Reviewed : 01/22/2025

Comment : These guys do great work thanks for making my Chevy volt run like a champ I really appreciate it hasn't ran this great sense I bought it appreciate y'all and thanks for the hospitality and smiling faces Kudos to all you guys

Reviewed : 01/17/2025

Comment : I was having mechanical problems on my 2006 Chevy Silverado. The workers got me in fast for a diagnostic. I would highly recommend coming here for anything you need done.

Reviewed : 01/03/2025

Comment : I own and operate a transmission shop,and I take all my electrical problems to Tony,He definitely deserves a raise! Great work,awesome people 5 stars from Transmissions by Vinny