Reviewed : 03/29/2025

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Reviewed : 03/27/2025

Comment : I admit that I have heard quite a bit of negative comments about this dealership and, even though we have a Suburban, we have avoided going in there. I am here to write about our extremely positive interaction with them when I was only asking for advice on a challenging situation. Meet Shawn Doyle! He could not have been more friendly, more positive and more helpful about our situation even though it was not going to result in our needing service. He got to the bottom of our dilemma and gave us an answer that made sense and assuaged our fears. We are now very satisfied future customers!I admit that I have heard quite a bit of negative comments about this dealership and, even though we have a Suburban, we have avoided going in there. I am here to write about our extremely positive interaction with them when I was only More

Reviewed : 03/27/2025

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Reviewed : 03/08/2025

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Reviewed : 02/27/2025

Comment : My brakes were totally fine until they told me that I needed brakes and I bought them and they put them on. And to my surprise, they were worse with an annoying noise and even so they say that there is nothing wrong with it. I returned my car. They had it for 5 hours, they drove it through town braking suddenly and hitting the brakes abruptly. They did all that just for them to tell me that everything is fine and there is nothing wrong with it.My brakes were totally fine until they told me that I needed brakes and I bought them and they put them on. And to my surprise, they were worse with an annoying noise and even so they say that there is nothing wrong with it. I returned my More

Reviewed : 02/27/2025

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Reviewed : 01/03/2025

Comment : We had a very odd problem where my wife s phone was jammed between the lift gate and the locking mechanism. We drove in from Angel Fire and Sean (Shawn?) was very reassuring and confident in his mechanics. 30m later and phone was liberated and lift gate working perfectly. It was a great experience that saved a vacation. Thanks to all at the T&C dealership.We had a very odd problem where my wife s phone was jammed between the lift gate and the locking mechanism. We drove in from Angel Fire and Sean (Shawn?) was very reassuring and confident in his mechanics. 30m later and phone was liberated More

Reviewed : 10/04/2024

Comment : Where do I start, this dealership has very poor customer service. Parts are installedIncorrectlyand when confronted you are told it???s your fault as the customer. I had some work done on my 2017 Chevy Colorado. They replace the transmission and when doing so, they did not tighten the front driveshaft bolts that connect to the transfer case and front differential. My alignments all messed up the tires I had on her that are no good anymore, because they over tighten the camber glide pin, which in turn messed up the entire alignment. When they pulled my transmission,, they did something cause a clicking in my steering wheel. I was told there was nothing they could do except try to fix their own mistakes at the cost of my paycheck. Perhaps it???s time to get a lawyer involved.Where do I start, this dealership has very poor customer service. Parts are installedIncorrectly ???More

Reviewed : 09/19/2024

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Reviewed : 09/12/2024

Comment : The service manager should be commended for his professional attitude and his commitment to great customer service. My experience dealing with a recall issue was resolved in the most professional and courteous manner kudos to him and Taos Motors.