Reviewed : 05/06/2025

Comment : My vehicle was here way longer than said it would have been due to issues of there own at the shop... After all that they helped with the rental due to that thanks. After paying $4500+ I leave engine light on still, change engine oil on still, and a whistling sound that wasn't there before . So figured I'd take it back next morning to have it check out .... As they were closed at that time of me leaving. I get to Milan to the sitter to get my children go to Catawba Island to get my fiance and the car won't crank over won't even click like normal when tirning it over .. call have it towed back. Having all 5 children in the car finding rides at 10 pm back to Sandusky. . Was told it would be checked out Monday must be wiring that wasn't done correctly when it was put back together. And have no rentals mind you I was fine guy checked rental everything fine never smoked in that car nothing filled gas tank before taking it back. Now im told I can't get a rental and they havent even looked at my car yet.. Here I lost my job due to this as I am not able to Uber to sitter and work twice a day . After all this money paid this is what I get ? It's sad honestly. And the fact it should have been done when I received the text my vehicle was great and ready to go . I'm so unhappy at this point.

Reviewed : 05/05/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 - | The body shop guys and thier work was great 5 | Customer Service - 5.0/5.0 5 | Returned Clean

Reviewed : 04/30/2025

Comment : CONSIDER THIS AN I TOLD YOU SO!!!!!!!!! finally found the exact Cadillac optiq Luxury 2 to that had been looking for from afar at Foster Chevrolet - Cadillac, Inc in Sandusky, OH. I was a little concerned since I love in Palm Springs, CA. I sent in a request to speak to someone about the vehicle and I barely hit send and someone from the dealership was ringing me up. The whole sale process went very smooth. Any time I called with a question or text with a question - the answer was returned within minutes. The whole sale process only took a couple days and everyone involved was kept up to date and what to expect next. It was great (so I thought) to be working with my brothers and sisters from the Midwest! I also chose Foster because they were one of if not the only dealership they offered to transport the vehicle for free. (Red Flag-:is this too good to be true?). Once papers were signed she the money was wired and received the e same-day- (on a Friday). Almost complete radio silence or crickets 🦗🦗🦗!!! I had to call them on Monday to see if they had picked up the vehicle. Theey told me the shipping company was going to pick it up on Friday night. When I called on Monday they told me that the dealership was closed then the shipper arrived so they didn't send it out until Saturday. (You would think someone could here stayed a bit longer for a customer who just spent that much money- looking back there was no sign of appreciation at the end of the original sale either and a definite tone of annoyance when I simply called Monday to see if the car was picked up. I asked if there was a general idea of how or when it would arrive. The response was - well we usually don't ship it that far so I'm not sure. Zero effort to narrow it down. I had no clue - is it coming tomorrow or Tuesday or Next Sunday? Who knows but they could have cared less. In fact, the vehicle is still not here and like Friday, (five full days ago) I still have no idea when it is going to show up. Tomorrow? This weekend? Next week? I am sick to my stomach - I have a feeling this is NOT a real dealership and I wired some scam Artists a LOT of money! Advice- go down the street to a different Chevrolet Cadillac dealership. It's been miserable.

Reviewed : 04/25/2025

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Reviewed : 03/20/2025

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Reviewed : 03/19/2025

Comment : The service department is always professional. My advisor even hand dried my car after it was washed!

Reviewed : 03/18/2025

Comment : Parts took a long time, but service was excellent

Reviewed : 03/18/2025

Comment : The maintenance was done efficiently and quickly. Thank you Alesha and well for the first time in years after my service you washed my car. THAT WAS AWESOME GLAD YOU ARE DOING THIS AGAIN. REALLY MAKES A DIFFERENCE!!! This time - again maintenance was awesome . however thei sales people need training. I was never happy when Chloe threw me in my car. I was not prepared to purchase yet, but they told me if I didn t. I would lose it and it was night and she didn t even tell me how to turn on the lights I went from a car to SUV. And now I m going to purchase my SUV because of low mileage and because of the economy right now. And the new person John I told him I was coming to speak to him about purchasing my vehicle and talk about my options when I got my oil change. But he did not listen via email and said I thought you were gonna purchase today and then he turned in a real jerk And I said no I just needed to know about how to purchase it and finance it anyhow I have to go back to him to buy out my vehicle and I m not looking forward to it. He was a real piece of work.The maintenance was done efficiently and quickly. Thank you Alesha and well for the first time in years after my service you washed my car. THAT WAS AWESOME GLAD YOU ARE DOING THIS AGAIN. REALLY MAKES A DIFFERENCE!!! This time - again More

Reviewed : 03/14/2025

Comment : Crooked shop fixes parts that aren't broken on your vehicle, and will misdiagnose you all the time, and they don't do their jobs properlySave your moneyDon't ever buy a vehicle from here or buy a chevy vehicle ever

Reviewed : 03/08/2025

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