Reviewed : 02/26/2025

Comment : Excellent at fixing cars but definitely need to do better at communications and setting expectations esp. in regards to when parts will be in and car will be ready.

Reviewed : 12/30/2024

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Reviewed : 06/06/2024

Comment : I want to give a Big Shout Out to BJ Collision Center of Londonderry. The customer service was outstanding, my mirror got ripped off and it inhibited me to drive my Ford Bronco. BJ miraculously handle the issue quickly and promptly. With a new side view mirror, I was able to drive my Bronco the very next day! Then there was another incident three weeks later. (I loved, Jeff's comment at Londonderry Ford, we need to bubble wrap the Bronce. Jeff, I couldn't have agreed with you more!) The Bronco was hit while parked outside a cafe. But, this time it needed body work, and paint repairs. Again, my experience exceeded my expectations. I was very impressed with the quality of work I received from the Londonderry collision center. They went above and beyond to get it right! And, as long as, I am the owner of the Bronco, their workmanship is guaranteed for the life of the car! I would definitely recommend BJ collision center to my family and friends! Your positive attitude and willingness to go above and beyond for your customers is greatly appreciated. Thanks BJ

Reviewed : 05/28/2024

Comment : The shop looks busy Bj was able to get me in 4 other shops told me to bring in mid June they moved quick and helped me out now I'm getting my truck back and the front end was pretty damaged

Reviewed : 05/22/2024

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Reviewed : 07/06/2023

Comment : I have been In the ford Lincoln service. for 50 years my experience at ford of londonderry ford was exceptional my car was repaired to perfection and the personnel were going above and beyond thank you BJ and your crew

Reviewed : 05/05/2023

Comment : Good service that you would expect from a dealer

Reviewed : 02/07/2023

Comment : Tom is the best

Reviewed : 01/07/2023

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Reviewed : 01/07/2023

Comment : The team here are the best. From BJ the body shop manager to the guys out on the shop floor. Always get great personal service.