Reviewed : 11/14/2025

Comment : We have been bringing our cars to Fletchers for about 20 years and have gotten to know the service managers very well over the years. Tommy is the current manager and I always have confidence in his assessments and that he will give us a fair estimate. I bought a new Lexus recently and got four free "services" with the purchase. At the last service, the dealership gave me a list of things that they said needed to be done, totaling around $3,500.00. I brought it in to Tommy and after assessing the car, he told me none of those items needed to be done in an urgent fashion or for safety reasons. I know that I can trust that Tommy will tell us what needs to be done on any of our cars.

Reviewed : 11/06/2025

Comment : I bought my Honda Accord Hybrid in 2017. It sits in the driveway all year so it experiences heat, cold, rain, snow, ice, etc. Even though I run it through Fletcher's car wash periodically for a "glam" perk-me-up, it was seriously showing its age. This Auugust, I received a gift certificate for an ultimate detail job from Fletcher's and last week I cashed it in. My "baby" looks like new again - all shiny and clean both inside and out! I am so very pleased with the outcome. The quality of work doesn't surprise me because I have delt with Fletcher's before regarding car servicing. They have always done a great job, and been fair and honest in their pricing!

Reviewed : 10/08/2025

Comment : Good experience with Nick and team. They were very helpful and honest. Resolved my issue very quickly

Reviewed : 09/18/2025

Comment : I brought my 2011 Honda Pilot to Fletcher's after I noticed a significant amount of motor oil on the coil packs and spark plugs when I was changing out the plugs. As I hadn't seen anything like this in all my life as a "shade tree mechanic", I went online to YouTube and found out this is fairly common on older Honda's 3500 V6 engine and the fix is significant, i.e., labor intensive and costly. It was way beyond anything that I would tackle. I'm getting smarter in my old age.
I called around to a few local places and Fletcher's said that they would look at it. The mechanic called back and laid out what the parts and labor estimate would likely be. At this point, it's just an educated guess until you remove the valve covers, as it could more than leaky gaskets. As it turned out, it was.
The repair was more extensive than estimated, but they took their time and did it right. I could not be happier.

Reviewed : 08/21/2025

Comment : Fast and helpful oil change and other service. 5 stars.

Reviewed : 07/27/2025

Comment : The cash register girls on the weekend are horrible they gossip back and forth with each other while you wait for them to ring you up . Then they don’t even say thank you . My last time going there .

Reviewed : 07/21/2025

Comment : These days, it’s hard to find kind people especially in services industry. This morning, Fletcher took care of my almost 90 year Dad with just a phone call for help. They stayed on the phone with me and made sure my Dad was ok and took him home in this humid weather. I appreciate their unbiased service and heartwarming gesture to help a stranger. Thank you, Will, Rick, and many others at Fletcher.

Reviewed : 07/19/2025

Comment : New to the area and wanted to check out this car wash. I got the #1 wash. Between my seats, cup holder and back seats weren't even wiped down or cleaned. Very disappointed.

Reviewed : 06/30/2025

Comment : "We always pleasure to doing business with Fletcher Service Center , staff are very friendly and helpful ,Our company strongly recommend or highly recommend to everyone ,
"Wishing you all the best in your business endeavors"
Regards
Armon

Reviewed : 06/30/2025

Comment : I have brought my car in to the shop a few times now. This is a shop you can trust 100%. They are always honest and fair with me. They go the extra mile to make sure as a customer the job is done correctly and I was happy.