Reviewed : 03/14/2025

Comment :

Reviewed : 02/27/2025

Comment : Grossly overpriced- shop around before you settle for this place!Brought my 2010 Hyundai Tucson in because one of the power windows was stuck in the down position and would not go back up in addition to an oil change and plugging a tire. After dropping my car off, I got a call a couple of hours later and I was told by the mechanic that the motor and regulator would need to be replaced and that it would cost around $1600.00 -- excuse me what?! This didn't sound right so I told him I needed think on it for a few and that I'd call him right back.I called two other local shops in Olney and both quoted me between $400-$600 for the same job - so obviously I went with another shop. I promptly called Fletcher's back and told the mechanic that I was looking into other options and to not do the work on the window but that I would still like them to do the oil change and tire plug that I also needed. The mechanic sounded annoyed by that and told me that I would still be charged for taking off the door panel to inspect/diagnose the issue which was $119.00- I said that's fine, no problem. Then he told me that if I decide to come back to get the window fixed, I would be charged AGAIN for taking off the door panel -- umm okay? That's extremely off putting and a great way to make sure a customer to never returns.I got my window fixed for $400 at another local shop. Their customer service was better and they even propped my window up temporarily so that I didn't have to drive around with that annoying bag covering until the parts came in AT NO CHARGE - this included removing the door panel btw ;)Grossly overpriced- shop around before you settle for this place!Brought my 2010 Hyundai Tucson in because one of the power windows was stuck in More

Reviewed : 02/02/2025

Comment : I went to service today and the young men were so helpful w car/headlight trouble I was having. I would definitely go back for service !

Reviewed : 01/25/2025

Comment : Brian is wonderful and helpful. He answered all my questions truthfully. I highly recommend Fletcher's Service Center to everyone! :)

Reviewed : 01/23/2025

Comment : Always friendly and explain the service and cost. They often go above and beyond. Highly recommend this company.

Reviewed : 12/31/2024

Comment : The cashiers are very nice. I left something in my car and the service station was closed and the cashier went the extra mile to help me get the item that I needed from the car. God bless him

Reviewed : 10/31/2024

Comment : Very nice cashiers and fast service!

Reviewed : 10/14/2024

Comment : I recently gave this place a 5 stars review, unfortunate I had to removed it. I spoke to the owner and I complained to him that I'm paying for a interior and exterior cleaning, he keeps charging for both services because I have unlimited membership $65/Month and when is raining, he won't open the car wash for the whole day, why would I keep paying for an expensive service that I'm not receiving, he should fix the days that the car wash was not operating and REFUND customers their money that they were not able to use their services. He should keep someone who can clean the Interior and carpets, I'm a ride share driver and need to keep my ride clean for my clients and I just get very upset that I'm paying something very expensive and the owner is getting rich every single day because HE DOESNT PAY TO THE GUYS WHEN IS RAINING. You're just making yourself rich every day that is raining I guess you love when it rains. Also the car was machine is super dirty, that place needs a deep clean and power wash the floors that are in terrible conditions. The car wash has been closed for several days because it is BROKEN. ARE YOU GOING TO REFUND MY MONEYYYYY??????????????????????I recently gave this place a 5 stars review, unfortunate I had to removed it. I spoke to the owner and I complained to him that I'm paying for a interior and exterior cleaning, he keeps charging for both services because I have unlimited More

Reviewed : 10/02/2024

Comment : I recently gave this place a 5 stars review, unfortunate I had to removed it. I spoke to the owner and I complained to him that I'm paying for a interior and exterior cleaning, he keeps charging for both services because I have unlimited membership $65/Month and when is raining, he won't open the car wash for the whole day, why would I keep paying for an expensive service that I'm not receiving, he should fix the days that the car wash was not operating and REFUND customers their money that they were not able to use their services. He should keep someone who can clean the Interior and carpets, I'm a ride share driver and need to keep my ride clean for my clients and I just get very upset that I'm paying something very expensive and the owner is getting rich every single day because HE DOESNT PAY TO THE GUYS WHEN IS RAINING. You're just making yourself rich every day that is raining I guess you love when it rains. Also the car was machine is super dirty, that place needs a deep clean and power wash the floors that are in terrible conditions. The car wash has been closed for several days because it is BROKEN. ARE YOU GOING TO REFUND MY MONEYYYYY??????????????????????I recently gave this place a 5 stars review, unfortunate I had to removed it. I spoke to the owner and I complained to him that I'm paying for a interior and exterior cleaning, he keeps charging for both services because I have unlimited ???More

Reviewed : 09/14/2024

Comment : 5