Reviewed : 04/04/2025

Comment : Employees were rude and would not listen. The service department was the worse experience I have ever had when at a dealership.

Reviewed : 03/31/2025

Comment : Service itself was good and for reasonable prices. It seemed difficult to properly communicate and arrange service, but it was ultimately done.

Reviewed : 03/01/2025

Comment : The service team was very courteous and helpful. I wouldn?t hesitate to go back or refer to others.

Reviewed : 02/19/2025

Comment : Great service with solid follow ups, customer service and communication. Totally recommend going to them.

Reviewed : 02/10/2025

Comment : Always friendly service and quality care. Timely service with excellent customer service. Great family team.

Reviewed : 01/17/2025

Comment : Great service adviser and great service very good communication . They are very knowledgeable about customer service.

Reviewed : 01/15/2025

Comment : Recently got my oil changed and tires rotated. Christina was very helpful with making the process smooth. Given got a car wash. She checked up on me and kept me updated with status of my truck. Great customer service. Thanx Christina!

Reviewed : 01/14/2025

Comment : Re: service of Ram Promaster 1500 on Monday, 1/13/25 The state inspection was completed. I have to assume the oil change, tire rotation, and complimentary multi-point inspection were completed. However, the air pressure alert light is still on, and so I must also assume that the tech did not check that particular point. Discount Tire, here I come. I also asked that the recall service be performed. It was not, and apparently the service writer did not even order it. Another service writer was to schedule that repair. I have not heard back about that. I recommend Finnegan to Dodge etc. owners in Rosenberg because it's the only game in town. Also, I appreciate the complimentary Uber service and vehicle wash. If I had known that the recall was not going to be addressed, I would have stayed at the dealership. I do not know if a car wash is still a perk. While I was still thinking I'd wait, I had asked that it not be done so that I could get out of there quickly. I am now trying to submit this review but the app will not let me because I haven't rated the employees I worked with. I did not work with Sales, Finance, or Management, I will select random employees just so I can get out of this review.

Reviewed : 12/19/2024

Comment : Friendly and fast service. Really appreciate the Uber service, which was very helpful. Having my truck washed was an added bonus.

Reviewed : 12/07/2024

Comment : Went for an oil change, they said an hour and a half, so we waited for the vehicle. 2 hours and 40 minutes into the wait time the service advisor came and told us that the bolt was stripped and that they were going to cover it because my last oil change was there. And it shouldn?t take much longer well 3 hours of waiting I just told her to give my car. Mind you we got there at 10am for our appointment and left a little after one. I guess they cooked for the dealership there because all the technicians were coming out to get there plates. And we just kept waiting and waiting. Never going back!! You would think going to a dealership and paying extra for their service at least they would treat the customers right. Especially after they stripped my bolt and didn?t even replace it the last time I was there. Unacceptable!!