Reviewed : 02/22/2026

Comment : These guys really went out of their way to help us in an emergency, got repairs done very fast. Bo was especially helpful and accommodating.

Reviewed : 02/06/2026

Comment : Cannot say enough good things about this place. They are trustworthy, reliable, thorough, and take excellent care of their customers. We will continue to use Family Auto and refer everyone to this company.

Reviewed : 01/31/2026

Comment : Great people very knowledgeable

Reviewed : 01/27/2026

Comment : Friendly qnd accommodating

Reviewed : 11/20/2025

Comment : Took my car in today to have a wheel lug stud replaced that another tire shop ( I won't name them) damaged beyond repair. They were responsive and did it in no time at all. Turned out it was a little more involved, but they gave me a fair price and did a great job. He showed me the damaged part and explained it to me so could understand. Highly recommend them

Reviewed : 10/31/2025

Comment : Santee location HORRIBLE CUSTOMER SERVICE!!!!!!!!! I reached out two weeks ago about swapping wheels and tires on a set of custom wheels. Yesterday my mechanic confirmed that they COULD AND WOULD swap my wheels and tires. Today I bring my wheels and tires and the manager on duty today was Mike. When we dropped the wheels off at 1400 we confirmed with him that the wheels and tires needed to be swapped. Mike said he couldn't put used tires on used rims after we confirmed not once but twice. Mike then agreed after we alerted him that we had confirmation that they could do it. Mike then said he would have the wheel done today. I come back two hours later in which he said could I could back tomorrow AFTER HE AGREED EARLIER to have my wheel and tires swapped. Mike then said he would have the wheels done just give him sometime. Mike called back in 30 mins to inform me that they couldn't swap wheels and tires without damaging my new wheels. (Which means I will damage your new wheels if you want me to swap wheels and tires). This experience was very unprofessional being that we planned and confirmed this over two weeks ago. I don't not recommend anyone take the vehicle to the small family business!

Reviewed : 10/06/2025

Comment : Excellent shop for most repair needs. Stop in and see them.

Reviewed : 09/24/2025

Comment : I went with my friend to bring her truck to have AC checked an fixed she had a double mastectomy and she needed AC working plus she has only one lung and it is so HOT plus she needed to get home to Mamou!!Justing said several times it would be checked out well yall never touched it!!Im 70 years old and has never ever heard of a place letting a vehicle sit an not touch it for over a week never again an y’all won’t get out business if I could I give u no stars!!Shes my best friend!!Shame on you!!

Reviewed : 09/08/2025

Comment : Do not go here. My son had an oil change done here because of a cheep coupon. They told him he needed $2,000 of suspension work done. He immediately took his car to his mechanic he's been going to for years. He said your suspension is all good in fact remember you replaced many parts in June and they are all working great. His mechanic found his oil separator was leaking. This company didn't even mention that and his mechanic was shocked.

Reviewed : 09/06/2025

Comment : Great customer service & work! Took my Highlander in for an alignment and install of my new headlights! Thank you Daniel!!