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AAA Approved Auto Repair Shop Reviews Approved

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Expert Autocare

2991 Grace Ln Ste 4
Costa Mesa, CA 92626

Tel: (714) 540-0325
Hours: M-F: 07:30:00 AM - 06:00:00 PM
Sat: 09:00:00 AM - 03:30:00 PM Sun: Closed


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1 Reviews

Costa Mesa, CA

Comment : Work truck broke down AAA recommended expert auto care when they towed it had to make a last minute decision where to take work truck to get repaired. So took AAA's advice called and the only reason we went with them was because they said they could have it done same day so we could pick it up that very day and everywhere else we called people said it would take two days to be repaired. So a week later and we were finally able to pick up our work truck and the best part is the noise it was making right before it stopped starting we can still hear everytime we start the truck so not happy with their service 🙁

1 Reviews

Costa Mesa, CA

Comment :

1 Reviews

Costa Mesa, CA

Comment :

1 Reviews

Costa Mesa, CA

Comment : Amazing service!! Brought my car in with no idea what was wrong, they explained the issue thoroughly and got it fixed as quickly as possible for a VERY reasonable price!

1 Reviews

Costa Mesa, CA

Comment : I always get goods service from Sy and his team, and they can usually fit me into their schedule pretty quickly.

1 Reviews

Costa Mesa, CA

Comment : . I just needed my fluids checked

1 Reviews

Costa Mesa, CA


I was just happy the issue was resolved and drove home. The NEXT DAY, my car started over heating again despite this "fix". I called and said I can't afford to keep towing this car to their shop and I'd like them to fix it. The owner agreed but every time I followed up said he'd "get back to me about a tow." And never did. This was over a month ago at this point. So now I'm stuck using a car I'm trying to sell instead, while my other car that i WANT to be driving is just collecting dust. Super disappointed with this shop and I don't reccommend you trust them with your car. I never write reviews like this I'm just so frustrated.'>

Comment : TLDR: DO NOT trust this shop.

I brought my 2013 Ford Escape to Expert Auto Care after the engine was overheating for reasons I didn't understand. They fixed the issue and it was even less than I was quoted, which was amazing. So, when the issue began happening again I took it back right away. It was thankfully fixed within the same day, however, i never got a quote before the fixes were implemented. I thought they were doing the fix for free because it was within 5 months of the first overheating issue. Imagine my surprise when I go to pick up the car and I get charged for the sensor they replaced. I was never asked or quoted anything, they just did it. That was red flag #1.

I was just happy the issue was resolved and drove home. The NEXT DAY, my car started over heating again despite this "fix". I called and said I can't afford to keep towing this car to their shop and I'd like them to fix it. The owner agreed but every time I followed up said he'd "get back to me about a tow." And never did. This was over a month ago at this point. So now I'm stuck using a car I'm trying to sell instead, while my other car that i WANT to be driving is just collecting dust. Super disappointed with this shop and I don't reccommend you trust them with your car. I never write reviews like this I'm just so frustrated.

1 Reviews

Costa Mesa, CA

Comment : Resolved initial issue but when I was told my car was fixed and upon me driving off the lot, the issue was still present. Had to return my car and it ended up staying there in total for almost 2 weeks, luckily the 2nd issue was resolved and was able to get replacement part at a reduced price. Overall good experience despite the hiccup.

1 Reviews

Costa Mesa, CA

Comment :

1 Reviews

Costa Mesa, CA

Comment : Sly, the owner was attentive, polite, courteous, and honest. I wish he lived closer to my home address, I would take my car for servicing to him all the time.

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