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Searched: Auto Repair - Exit5 Auto Group

AAA Approved Auto Repair Shop Reviews Approved

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Exit5 Auto Group

625 Watervliet Shaker Rd
Latham, NY 12110

Tel: (518) 541-5000
Hours: M-F: 08:00 AM - 05:00 PM
Sat: Closed Sun: Closed


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1 Reviews

Latham, NY

Comment : I bought my Mazda CX5 2017 here a month ago and have already had several problems with my car. I called about the first issue with my trunk struts and they argued the $50 part would cost $500 so I'm afraid to take it back there for any issues incase they do anything else to the car and mark up the price. Need an alternator or battery replacement bc my car is dead right now. Lemon laws won't help me bc the car is over 100k miles. As a single income parent of two kids, I couldn't afford to buy their warranty for an extra amount every month. I forgot to mention, two of my tires have a slow leak and my seat is rusted underneathI bought my Mazda CX5 2017 here a month ago and have already had several problems with my car. I called about the first issue with my trunk struts and they argued the $50 part would cost $500 so I'm afraid to take it back there for any More

1 Reviews

Latham, NY

Comment : I recently paid off my car loan and was in need for a new car. Jeremy made the process smooth and amazing with no pressure to buy right away! He was truly amazing and patient! I walked out with a new Buick!! Thank you Jeremey for the awesome experience!!

1 Reviews

Latham, NY

Comment : Patrick was tremendously helpful and provided over a 5 star experience! Most painless experience buying a vehicle I ever had.

1 Reviews

Latham, NY

Comment : I just pick up my new to me 2021 jeep gladiator for them and was one of the easiest things I've ever done at a dealer. It is a laid back environment and a great experience.

1 Reviews

Latham, NY

Comment : Just purchased 2021 Ford Edge.Rome and Jeremy were great.No pressure and professional environment.I will definitely recommend Exit5 to friends.Great experience all around.Just purchased 2021 Ford Edge.Rome and Jeremy were great.No pressure and professional environment. More

1 Reviews

Latham, NY

Comment : These guys were ok. Too busy to take cate of a couple customers, had to wait to test drive a vehicle (over 30 minutes) . I had 3 vehicles to test drive, only got to test drive 1. They don't follow through as interested in the customer, more so the $$.

1 Reviews

Latham, NY

Comment : Want to think Rome and James for an amazing experience with purchasing my very first car thank you guys!!!

1 Reviews

Latham, NY

Comment : Amazing service! Quick turnaround and awesome car! I was in at 9 and test drove it. Picked the car up at 4! When I tell you quality! QUALITY! Thanks guys! You were great!

1 Reviews

Latham, NY

Comment : I had been looking for a used Subaru Outback for a few months but couldn t find anything locally when I came across Exit5 Auto via Facebook Ads. I checked out their inventory online and found exactly what I wanted, a 2016 Outback Limited. Now, I live 170+ miles away from this dealership and thought there s no way I m driving that distance with winter weather and all to purchase a vehicle. But after a couple days of looking at that vehicle online I decided to place a call and reassure myself that even though I wanted the car, it s too far away. I spoke with sales manager Rome Wager who put my mind at ease about the vehicle and how the process would work if I wanted to purchase it. Fast forward one week and now it s in my driveway and I couldn t be happier with my purchase. The vehicle is exactly how it was as shown in multiple photos taken at the dealership, the process was completely straightforward and uncomplicated and I was able to do this from the comfort of my home. Rome was diligent in working with me from our first conversation to lining up the transport people to get the car to me and following up the next day. So from finding a car I really wanted so far away to calmly getting me through the sale, I am completely sold on Exit5 Auto Group and wouldn t hesitate one bit to do it again!Joe KesslerAuburn, NYI had been looking for a used Subaru Outback for a few months but couldn t find anything locally when I came across Exit5 Auto via Facebook Ads. I checked out their inventory online and found exactly what I wanted, a 2016 Outback Limited. More

1 Reviews

Latham, NY

Comment : I bought my second car from them yesterday. They are transparent and don't act like other dealers I've experienced. Relaxed almost jovial atmosphere. Five Stars.Dave LenneyI bought my second car from them yesterday. They are transparent and don't act like other dealers I've experienced. Relaxed almost jovial atmosphere. Five Stars. More

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