Reviewed : 08/04/2025
Comment : Owen, the best sales guy I think I ever met. This was at the Bennett GMC dealership in Lebanon. Owen is young, but he's a really nice young man. He's got something, I don't know what it is, but maybe it's compassion and understanding, coupled with being a person of faith. One of the finest young men I've met, let alone in a sales position, that I have ever dealt with outside of my family. He and I were able to talk about needs, and they had exactly what I needed (and wanted), anywhere in the area. He made the process so easy. Amy the sales manager was working that day, and she too made this process transparent, easy, and on par with my expectations. I was considering an online purchase somewhere else, but glad I went to the location and had the opportunity to get to know Owen and Amy. They held up their end of the bargain, no surprises or last minute glitches. Had accessories ordered and installed while waiting for a title to come in for my trade-in. They didn't sell it to the next person who came in. Vehicle was prepared, accessories installed, detailing done, and all was ready when they said to be there. Amy made quick work of the paperwork and offered a much better service plan that other dealers offer, an actual GM official warranty, not Ally.
I felt like I was important to them, that my purchase was the most important purchase they had, and the place wasn't overrun with guys in fancy suits and pinky rings. Calm, quiet, and what I had hoped for from a place in Lebanon, PA. Newer building, in a up and coming part of town, but with people who are just nice people. Can't imagine this wasn't some divine intervention that got me here. Felt like I was right at home here.
My advice? Talk to Owen. Explain what you want or need, and let Owen help you. He will be honest and get you what he can, he is what I'd say is a good customer advocate. We all know car dealers can be an energy draining group to deal with. Not here. We were ready to ink the deal in minutes of my arrival since I knew what I wanted and just had to work with me on my trade. And a fair value for my trade was offered.
Please know I don't write many Google reviews, but for an exceptional place like this, I felt like it was the right thing to do.