Reviewed : 04/28/2026

Comment : The service staff are friendly and take the time to explain what is happening with your vehicle. Knowledgeable as well as professional.

Reviewed : 04/19/2026

Comment : Great fast service explained everything that would be done and what future maintenance is required took care of a recall issue

Reviewed : 04/18/2026

Comment : Scott, as usual, remains professional in tasks by providing customer support and product knowledge that serves Elmwood Auto Group well.

Reviewed : 04/16/2026

Comment : I like that they took me in fast. I didn't like that the reason I had to go there is because my check engine light was on because they put the wrong filter in during the last oil change.

Reviewed : 04/11/2026

Comment : Had radiator flushed. Received car back with next to no antifreeze back in the car. Had to go to the store to buy more to top off (took half a gallon). 2 days later it was all rust colored again. Getting frustrated with how many times I've been here and not getting my issues resolved in a proper timely manor.

Reviewed : 04/07/2026

Comment : Just awful. Did not listen to my request. I wanted to trade my car in for one new loan agreement to end up leaving with two auto loans.

Reviewed : 04/05/2026

Comment : Salesmen don't give complete details of the cars. They try to sell you cars with issues presenting as if they are minor problems when the cars in turn have major issues or recalls. Stay Away!

Reviewed : 04/03/2026

Comment : Nothing I didn't do like. Upfront cost on service on time when work was completed, staff at elmwood attentive to every detail .

Reviewed : 04/03/2026

Comment : Just bought 2024 Durango because I looked at it at night I missed a frayed rug on passenger side. Picking up my 2nd key they wouldn't fix the rug. They had buyer beware line on used cars while I'm paying 45000.00 over 7 years. After buying 5 cars their I thought they treat me better than that and honor their product better for a good customer. Very sad service, I asked for a store manager and no one took my call.

Reviewed : 03/04/2026

Comment : This was the first visit to Christian Brothers Automotive Westinghouse Road. I made an appointment and requested oil change, state inspection, air and cabin air filters. Dropped the car off and meet with Lance the Service manager. Gave me an estimate and told me they would contact be when vehicle was ready as well as send me updates which it was being service. They sent me texts letting me know the vehicle was in the shop, it passed inspection, oil was changed using synthetic oil, waiting for cabin air filter. I had received a text with a photo letting me know that the engine air filter looked brand new. I usually keep track of things like that but fail to note that I had recently replaced the air filter, my error. When I picked up the vehicle, the air filter charge had been removed. The service was outstanding. If you are looking for a professional, honest, competent, friendly auto service shop, choose CBA, you will be pleasantly surprised. My biggest regret is that it took me so long to find them.