Reviewed : 04/19/2026

Comment : Chuck is always knowledgeable and honest when it comes to my vehicles needed repairs. I'm so glad he is back at the Citrus Heights location.

Reviewed : 03/28/2026

Comment : As always Duncan's was a pleasure. While no one wants car problems :/ we know Duncan's is going to take care of us! They're always so nice and their service is quick and so reliable! My 4 year old was curious this time about where mama's car was going so her daddy took her to the drop off they were awesome and answered her questions!(as silly and simple as her questions were) she was so happy! And that also made a mama's heart happy it shows they really shows they truly do care for their clients! Thanks Duncan's team!

Reviewed : 03/28/2026

Comment : I purchased my jeep in 2016. When I hear strange noises, notice leaks or smells it is uncommon and concerning because I keep up with oil changes, tune-ups, or other miscellaneous maintenance. I took my vehicle to a dealership for a major issue that was not addressed. I was receiving bot like texts/emails from the dealership instead of a human caring enough to call me and explain any mechanical findings. This left me feeling unappreciated and stressed. I decided to render their services. I did some research called around, and I was gratefully referred to Duncan's Automotive. I walked into a cozy lounge furnished with seating, coffee and a "mom and pop" like appeal. Annie and Mr. Victor enthusiastically greeted us and the issue was resolved the same day or the next day, (*depending on mechanical issue and parts results may vary.). Updates about my vehicle consist of calls, texts and emails from staff members. EVEN AFTER repairs, a staff member will follow-up by text to make sure the vehicle is running to my satisfaction and to answer any questions I may have. I am appreciative of every mechanic and staff members professionalism, kindness, knowledge, and talent that have had a hand with major repairs to my vehicle. Remove yourself from dishonesty, "a dude that knows a dude", and the elusive no call back mechanic. If you need your vehicle serviced by a business that communicates effectively, respects your patronage and your car give Duncan's Automotive a call.

Reviewed : 03/28/2026

Comment : Excellent service as always

Reviewed : 03/21/2026

Comment : I really love this shop. The staff up front does such a great job with explaining what?s wrong and why the repairs need to be made. They are honest and will provide you with their findings of things that you might want to look out for but don?t require fixing right now. They have a great CRM that will text you reports of their findings, appointment reminders, etc. I really appreciate this since I tend to always be in a meeting when they happen to call. It provides me with the information I need to know without trying to find the time in a busy work day to call them back. I have been going there for about 5 years now and refuse to go anywhere else. I even moved to Lincoln, but continue to go to this location.

Reviewed : 03/21/2026

Comment : Always honest, efficient, and they do great work. 52 years of driving and I will not take my truck to any other shop than Duncans Automotive.

Reviewed : 03/14/2026

Comment : Only automotive shop I trust. Fast, quality repairs and always honest on recommendations. A place you can take your vehicle knowing it's in good hands.

Reviewed : 03/03/2026

Comment : Top Notch Service! Dialed in my Suzuki Sidekick & Cleared my smog test hiccup for me. Now I'm registered and on the road bumpin beats as I cruise right along. Thank you to the entire staff at Duncan's Automotive Citrus Heights!

Reviewed : 02/27/2026

Comment : 5

Reviewed : 02/18/2026

Comment : I have a 1940 Ford show car and Duncans is the only place that I trust my car with.