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AAA Approved Auto Repair Shop Reviews Approved

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Duke Automotive

2016 N. Main Street
Suffolk, VA 23434

Tel: (757) 539-8777
Hours: M-F: 07:30:00 AM - 05:30:00 PM
Sat: 08:00:00 AM - 01:00:00 PM Sun: Closed


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1 Reviews

Suffolk, VA

Comment :

1 Reviews

Suffolk, VA

Comment : Charles Wiley was awesome very knowledgeable and professional.
I would recommend him again.

1 Reviews

Suffolk, VA

Comment : We absolutely Love our new Chevy Trax! This dealership is like a family and the staff was super helpful. We have bought many cars over the years and this process was pleasantly smooth and easiest by far. We will definitely buy from Duke again!

1 Reviews

Suffolk, VA

Comment : The service people were very friendly and went out of there way to help.

1 Reviews

Suffolk, VA

Comment : Bought a brand new 2026 Yukon Elevation and started having issues with the center infotainment screen being black which stopped the temperature controls from working. Went back and forth to the dealership 5 or more times (40+ miles there and 40+ miles back) with no resolution. This issue was on just resolved last week, so hoping it doesn't happen again. The communication from anyone at Duke was non-existent. I got attitudes and zero appreciation. You spend $90k with them and they have zero cares once the paper is signed and you drive off the lot. I passed on buying a Ford Expedition for this Yukon and regret every minute. You would think they would call and just check in after I picked up the car, but nope. I would stay clear of using this dealer! GMC corporate wasn't anymore help and my request for buyback was rejected.

1 Reviews

Suffolk, VA

Comment : Great people and company

1 Reviews

Suffolk, VA

Comment : This is the fourth wonderful car that I have purchased from Duke. Austin is an exceptional salesman who helped me find the ideal car. With professionalism and sincere care, he offered the best vehicle that met all of my requirements. I will recommend him and Duke to all of my friends.

1 Reviews

Suffolk, VA

Comment : Candice is AMAZING! Came in looking at another vehicle and she showed me the Chevy trax and I absolutely fell in love! Most definitely will recommend her to everyone I know who’s looking for a new vehicle!

1 Reviews

Suffolk, VA

Comment :

1 Reviews

Suffolk, VA

Comment : The service good. The only concern that I have is what I was told at the time of scheduling the service appointment. When speaking the service gentleman I told him that I wanted an oil change. He asked did I want the tires rotated also. I asked him how much. He told me that it was included with the oil change.
When I got the oil change and was ready to check out, the lady it would be 24.00. I told her that when I purchase the vehicle, I told that oil changes were included. She said yes but tire rotation was not. I told her that when I called to schedule the oil change, the gentleman told me that tore rotation was included with the oil change. She no it was not.
I told her that was what I was told when I called and made appointment.
I paid the amount for the tire rotation.
My concern is why would one gentleman say the rotation was included but after the service was completed and I go to check, she tells me I owe for the tire rotation.
It would be great if all the workers in service were staying the same thing.

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