Reviewed : 06/23/2025

Comment : I want to give a big shoutout to Alex, Franz and the rest of the crew who worked on my Lexus. I asked for a very tedious/time consuming /frustrating task and they got it done really fast. Replacing the evaporator core and heater core is no joke.

The AC has been working in excellent condition again. No loose parts, no weird noises. You get what you pay for. High quality work :)

I’m definitely going back there for other stuff I need.

Reviewed : 06/18/2025

Comment :

Reviewed : 06/10/2025

Comment : I’ve had two amazing experiences here! The team was professional, honest, and got my car back on the road in no time. They explained everything clearly and never tried to upsell me on unnecessary services. Fair prices, quick turnaround, and top-notch customer service — what more could you ask for? I plan to be a long-time customer. A special shoutout to Ed and Alex for going above and beyond!

Reviewed : 06/07/2025

Comment : Ed and his team did a phenomenal job! The wait time was commensurate for the repair(s) needed to pass my first VA safety inspection! Great service all around will be going back

Reviewed : 05/07/2025

Comment : They came with their tow truck and picked me up on the side of the road. I was able to continue to work from their waiting room workstations. They had me back on the road same day!

Reviewed : 04/30/2025

Comment : Excellent attention excellent service 100% recommended before going make an appointment for a better fast and effective service

Reviewed : 04/11/2025

Comment : I have taken multiple vehicles here and each time it was a solid experience. For my 2014 4Runner they replaced the front control arms, and two drive belts, and they did it for less than half of what Toyota was charging ($4500), and they used OEM parts. They also replaced the pan underneath my transmission in my 2007 Avalon Limited, and the control arms on my wife's 2009 Camry LE. Each time the work was done well and at half dealer cost. I will add that these problems were identified by a Toyota Dealership and then I came to Driven Auto.They did such a good job that I am calling back from California to see if getting nearly $4500 in preventative maintenance would be considerably cheaper when I get back later in the year. I can't speak for others on here but if you need routine maintenance, flushes, brakes, rotors, etc. this place does quality work, uses OEM parts, and is usually a better deal.

Reviewed : 04/09/2025

Comment : I cannot praise the service here enough. Professional and customer service far above the normal.

Reviewed : 03/16/2025

Comment : Great experience with folks at Driven Auto. Best in customer service. Honest and trustworthy people. I strongly recommend them. These folks have set the bar high.

Reviewed : 03/09/2025

Comment : My wife was up in Chantilly for a conference and noticed the brakes were acting funny. I called Driven Auto Repair and they told me they take appointments only, but given the situation they told us to drop it off and they would take care of it.