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Searched: Auto Repair - Dr P’s Auto Clinic

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Dr P’s Auto Clinic

3684 Cumberland Falls HWY
Crobin, KY 40701

Tel: (606) 515-9618
Hours: M-F: 08:00 AM - 05:00 PM
Sat: Closed Sun: Closed


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1 Reviews

Crobin, KY

Comment : Great service and very friendly

1 Reviews

Crobin, KY

Comment :

1 Reviews

Crobin, KY

Comment : Most people only put a review on a business if it was a negative experience, this one is the complete opposite. My son broke down on his way home 1000 miles away. A towing company towed his truck to Dr. P’s business, fixed his brakes and had him on his way home wishing 2 hours. Their price was fair and I’m very greatful for them getting to his truck right away

1 Reviews

Crobin, KY

Comment : Short version- Unreliable and Unprofessional

Long Version -> We took our Ram truck into the shop because it was having electrical issues and back end was making a weird sound, Dr P says he can’t figure it out and it needs to go to dealership for diagnosis then bring papers back to him. He stayed after hours to talk about possible issues and we were very excited to have found a local mechanic to begin using. We paid him for his attempt at a diagnosis, that’s fair, then paid dealership for diagnosis. Took paperwork to Dr P, he gives a quote, advised to buy the parts from dealership directly, says 5 hrs in labor, but can’t get us in for 3 weeks. We get on the books, buy the parts and show up at 8am 3 weeks later and upon arrival he says he isn’t working today because one of his workers quit (not the customers fault but also you didn’t call to cancel us) and is then when he asks what’s it even for and we remind him, he says he can’t do that, doesn’t have the tools and to take it to dealership. Really? You couldn’t tell us that 3 weeks ago but instead you quoted us a price, put us on your books, had us drive in. If you can’t do it, then cool you can’t do it, but don’t put us on your books, give us a quote and have us come in to be told you can’t do it and knew you couldn’t.

1 Reviews

Crobin, KY


Follow-up:

There is nothing for your business to fix just yet as the clamp was removed and the coolant was filled. You didnt offer for me to bring in my car. You simply asked if it was overheating in which I replied "not yet". Your deflection does not excuse the real problem here which I addressed. You can note the timestamp as well on this edit. However, as you stated there is a warranty on my radiator and I expect you to honor that if needed.'>

Comment : Had my oil changed at valvoline today and they found a clamp restricting my coolant. In addition, the reservoir was not filled with coolant. The last place to touch my car was Dr. P's when they replaced the radiator. You make the decision, but in my opinion this is a display of gross incompetence upon a mechanic. I personally do not recommend this place. I was forced to give a star in order to provide this review.

Follow-up:

There is nothing for your business to fix just yet as the clamp was removed and the coolant was filled. You didnt offer for me to bring in my car. You simply asked if it was overheating in which I replied "not yet". Your deflection does not excuse the real problem here which I addressed. You can note the timestamp as well on this edit. However, as you stated there is a warranty on my radiator and I expect you to honor that if needed.

1 Reviews

Crobin, KY

Comment : All of the staff were super nice! We were visiting for a concert at the Corbin arena and had problems the next morning with our car and they were super helpful and affordable ! Also cliff the bulldog there was super cute!

1 Reviews

Crobin, KY

Comment : They did a wonderful job got me in and out quick after me breaking down on I75. I'm not from anywhere close to here but I would recommend them to anyone. Great prices and very friendly people and doggy

1 Reviews

Crobin, KY

Comment : We were visiting from out of state and broke down in the hills of 75 at 4:15PM on a Friday. I called and they graciously agreed to do a diagnostic if we made it there. Somehow we made it. They quickly let me know I'd probably have to go to the dealer but the technician said it may be a fluke and asked if I wanted him to clear the codes. I said yes. He did and guess what??? Instead of being stuck in Corbin for another 3 or 4 days, my car did fine and we made it back to Missouri safely. Your generosity will always stand out to me!! We can't thank you enough!!We were visiting from out of state and broke down in the hills of 75 at 4:15PM on a Friday. I called and they graciously agreed to do a diagnostic if we made it there. Somehow we made it. They quickly let me know I'd probably have to go More

1 Reviews

Crobin, KY

Comment : I wouldn't take my vehicle here. I took my truck to them to have it fixed only to have the same issue a few months later. My new mechanic verified the same issue. At first they told me the part and service was warrantied, then they said we'll, bring it in were not sure if it's warrantied. Bad business. This business told me that the transfer case motor that they fixed was not the same as the transfer case shift motor. Bad business.I wouldn't take my vehicle here. I took my truck to them to have it fixed only to have the same issue a few months later. My new mechanic verified the same issue. At first they told me the part and service was warrantied, then they said More

1 Reviews

Crobin, KY

Comment : I wouldn't take my vehicle here. I took my truck to them to have it fixed only to have the same issue a few months later. My new mechanic verified the same issue. At first they told me the part and service was warrantied, then they said we'll, bring it in were not sure if it's warrantied. Bad business. This business told me that the transfer case motor that they fixed was not the same as the transfer case shift motor. Bad business.

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