Reviewed : 03/29/2025

Comment : I used them when my wife s car get side swiped in a parking lot. They made a pretty penny off the insurance company. They did pretty great work, but I did have to send the car back after they said it was done due to the bumper not being installed correctly. They corrected it and I picked it up the next day. I recently had two headlight assemblies replaced on the driver s side . I paid for it out of pocket and supplied the parts I was told it would need and boy was there a difference in quality of workmanship. I dropped the car off and the needed parts. I was told a few days later it was done. I went to go pick up the car and checked everything. The headlights were gapped and didn t fit right compared to the original headlight assemblies on the passenger side (original from factory). I was originally told that that s just how aftermarket fits. I didn t accept that answer and told them to adjust it properly. 24 hours later, it magically fit like it was meant to. After I attempted to pick the car up again, I saw the headlight beams were not even properly adjusted and there was an issue with the second headlight assembly that houses the turn signal. The only solution was another unit, but instead of fixing it again, they wanted to charge me for work that should have been taken care of the first time around. My opinion, I would never use them again, unless they are getting a big payout from the insurance, they don t care.I used them when my wife s car get side swiped in a parking lot. They made a pretty penny off the insurance company. They did pretty great work, but I did have to send the car back after they said it was done due to the bumper not being More

Reviewed : 03/26/2025

Comment : Betsy and Britney provided good customer service during my first visit to the Downtown Garage & Auto Body. From my arrival to my departure, I noticed a very organized operation at their facility. If you need a regular oil change, they will let you bring in your preferred oil & oil filter for your vehicle. FREE WIFI is offered while you wait. Suggestion: For first timers, I would recommend meeting the mechanic that is working on your vehicle during your visit.Betsy and Britney provided good customer service during my first visit to the Downtown Garage & Auto Body. From my arrival to my departure, I noticed a very organized operation at their facility. If you need a regular oil change, they More

Reviewed : 01/20/2025

Comment : I m very particular about my cars, so I was nervous about finding a trustworthy body shop. Jessie at Downtown Garage exceeded all expectations. She was incredibly kind, helpful, and communicative throughout the entire process.The paint job was nearly flawless, with just a small amount of dust debris baked into the finish. However, Jessie addressed it immediately with a quick wet sand and buff, and it was perfect by the end of the same day.Finding a skilled technician who truly takes pride in their work instead of rushing to the next job is rare, but that s exactly what you ll get here. I d highly recommend Downtown Garage to anyone looking for quality workmanship and outstanding customer service.I m very particular about my cars, so I was nervous about finding a trustworthy body shop. Jessie at Downtown Garage exceeded all expectations. She was incredibly kind, helpful, and communicative throughout the entire process. More

Reviewed : 01/05/2025

Comment : Excellent service

Reviewed : 12/12/2024

Comment : I am over the moon! I am so pleased with my car after they fixed it. It did take longer than hoped for, but they covered the expense of my rental after it exceeded my insurance allowance, for which I am thankful, my expenses are tight. The repair was spectacular, and they went above and BEYOND! Issues I knew I had with my car before the accident, which I was not expecting to be taken care of outside of the accident damage, they did it! They fixed everything without me asking. And the customer service was phenomenal!!!! Should I ever need it again, I will 10/10 be back. Thank you so much for taking care of my Elantra, I really appreciate all of you and the work you put into my car. Bless you allI am over the moon! I am so pleased with my car after they fixed it. It did take longer than hoped for, but they covered the expense of my rental after it exceeded my insurance allowance, for which I am thankful, my expenses are tight. ???More

Reviewed : 11/22/2024

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Reviewed : 11/22/2024

Comment : Piss poor service no follow up calls and all lies. I would not take anything to them to fix or repair have had vehicle for weeks and say can???t help. Got me this time but won???t never get me again

Reviewed : 10/20/2024

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Reviewed : 10/11/2024

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Reviewed : 10/07/2024

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