Reviewed : 06/23/2025

Comment : Terrible customer service. Brought my car here because my AC was not working due to a warranty issue. After two different appointments and multiple weeks I still have no AC. Both times I was sent off with no AC on 90+ days.

Reviewed : 06/21/2025

Comment : Kristopher at Dover Honda provided excellent care as we shopped for our new car. He gave information but not pressure. Additionally, he had first hand knowledge about the EV we were considering, and supported us in our decision making. Not to mention, he made us an offer we could not refuse….because it was very good.

Reviewed : 06/20/2025

Comment : I love Dover Honda and their sales associate, John! The ease of buying a car was perfect and the professionalism is outstanding!

Reviewed : 06/18/2025

Comment : I have been looking for a while for a truck, I saw one at Dover Honda and inquired about it got an immediate response from Sara in the internet sales department. As life gets crazy could not get back to her for about 6 weeks she did keep in touch but not obnoxiously and when I could finally call she set an appointment for me that Saturday. I went and met with Andrew and we went over a few options I was interested in. Although the 2023 was very sporty the 2.99% interest was very attractive and I am now the proud owner of a beautiful 2025 Ridgeline. Best experience I have had buying a vehicle!

Reviewed : 06/18/2025

Comment : Great experience great personnel

Reviewed : 06/17/2025

Comment : Sales Manager Cathy Smith assisted my wife trading out of her 2018 CRV EX and into a 2025 CRV EX. Cathy was efficient and attentive to our needs and wants. My wife was in and out of Dover Honda with a brand new CRV in an hour, unbelievably efficient and outstanding customer service! When my wife arrived, the salesperson was already waiting for her with a vehicle ready for her to drive. As soon as my wife returned from the test drive, paperwork was ready to go.

Reviewed : 06/06/2025

Comment : Michele in sales was super helpful! I was able to be in and out of the dealership in a timely fashion. Not only was she professional and explained all the new features of my new car to me; She was also very friendly and made it a breeze to go through the new car process! I will definitely recommend anyone to go to Dover Honda, and work with Michele!

Reviewed : 06/05/2025

Comment : Got my crv through Kristopher yesterday. Super easy to deal with and made the whole process very streamlined, highly recommend asking for him if your in the market for a vehicle.

Reviewed : 06/04/2025

Comment : This review was originally posted on Yelp by me on 6/1/25.

First of all, I would probably go 4.5 stars. A 5-star rating means perfection with zero issues. The process was very quick with a 28 hour turnaround from vehicle arrival to departure. Wow!

The home runs....

1. No pressure sales! Andrew Bailey, my sales consultant, was professional, courteous, and friendly! I had already expressed interest in a specific car through Car Gurus. My information was in their system. The car was in transit from Colorado. It was a lease return.
2. Take my time solo test drives.
3. Miracle workers in the cleaning department. (see the before and after photos)
4. Giving me a ride to the dealership for delivery.
5. Fair market pricing.

What could have been better......

1. Oil life was not reset. I just did it myself today.
2. It is a Certified Pre-owned Honda. Please give me a CPO package to take home and show me what was inspected and the results. Please provide a detailed list of all the maintenance performed for my records. I called once I was home and have asked for a maintenance document to be e-mailed.
3. I was told that the CPO warranty for non-powertrain items is 1 year. The QR code given to me sends me to the October 2024 CPO booklet which states that my warranty is for two years or up to 100K miles. This link states it as well: https://www.hondacertified.com/certified-preowned-benefits

I need to confirm.

Overall, I am happy!

Update 6/2/25

Mike, from Dover Honda, replied to my review. Thanks Mike!

I have an example image of my last purchase experience at Colonial VW in MA. I bought a CPO 2014 Jetta TDI Sportwagen in March of 2020 and received a nice package on the CPO coverage and a three page printout inspection report. ( See photo).

Update 6/4/25

My sales consultant, Andrew, confirmed that my Honda CPO warranty provides two years non-powertrain coverage in addition to 7 years powertrain coverage. That is great! Andrew also sent me the complete Honda CPO inspection report for my records. Andrew is awesome!

Reviewed : 06/04/2025

Comment : 10 out of 10! Andrew was so great! Very helpful, patient and understanding. The environment was very welcoming!