Reviewed : 04/02/2025

Comment : I recently had my car serviced at Dallas European Auto in Plano, TX, and I am absolutely thrilled with the experience. From start to finish, they provided exceptional service and I highly recommend them!I felt completely comfortable trusting them with my car. They were upfront about the work needed and didn't try to upsell me on unnecessary services.I recently had my car serviced at Dallas European Auto in Plano, TX, and I am absolutely thrilled with the experience. From start to finish, they provided exceptional service and I highly recommend them! More

Reviewed : 04/02/2025

Comment : I have been taking my cars to them for many year, always happy and satisfied. I like their honestly and it shows in their work!

Reviewed : 04/02/2025

Comment : If you're looking for a friendly, professional, and honest auto shop, Dallas European Auto is for you! I m always happy with my service. Their team does a great job at keeping me updated on what is needed on my vehicle. They are very knowledgeable and easy to work with. It s nice to have the peace of mind, knowing everything is done correctly.If you're looking for a friendly, professional, and honest auto shop, Dallas European Auto is for you! I m always happy with my service. Their team does a great job at keeping me updated on what is needed on my vehicle. They are very More

Reviewed : 04/02/2025

Comment :

Reviewed : 04/02/2025

Comment : Very meticulous and yo the point repair shop. prices and quality of work are 2 of the many advantages they have over the others

Reviewed : 03/22/2025

Comment : Deal with Adam who just just outstanding at helping me communicate and update me about the issues with my vehicle. He was empathetic and understood my needs.Also a huge shout out to Robert who did a wonderful job in diagnosing the issue and resolving it along with communicating it with pictures and videos.Hats off to the workshop! Absolutely honest and world class service!Deal with Adam who just just outstanding at helping me communicate and update me about the issues with my vehicle. He was empathetic and understood my needs. More

Reviewed : 03/08/2025

Comment : Was buying a car out of state sight unseen and set up a PPI with them. Super nice people and super thorough. Even accommodated me with something specific I wanted checked out. Price was good. Would use them again!

Reviewed : 02/26/2025

Comment : Hands down the best experience I've had, letting anyone work on our Mercedes! From the moment I called, Adam was friendly, honest, and professional (these are not common amungst auto shops), and did everything he said he would.Not only were they the most professional shop I've worked with, they were very fair on their pricing. Probably what impressed me most, when I came to pick up vehicle, the mechanic (Robert) came out chatted with me, explained what he did and why. Again, this never happens in the auto industry.Dallas European Auto has a customer for life.Hands down the best experience I've had, letting anyone work on our Mercedes! From the moment I called, Adam was friendly, honest, and professional (these are not common amungst auto shops), and did everything he said he would. More

Reviewed : 02/13/2025

Comment : Be careful bringing your car here i brought my mercedes here for check engine light, spoke with Adam P. few times nice guy " on the phone" when I went there a Robert showed up cool ok kept asking for Adam heared all kinds of reasons why he wasn't there, but they gave me a story my spark plugs #3 needed didn't have enough something they can just reset the check engine light for me, I should of known that was a red flag when they said that I was about to get ripped of so to make themselves feel better I could of walk of is what that meant, anyway so I was like no replace it please 2 hrs later my car is ready which i left it there over night then the next day I get my car back paid almost 500.00 the vibe was Wierd my sunroof was open they didn't lock it up outside then Robert was trying to take payment but couldn't run my card wells Fargo calls says I need to replace the card someone tried to compromise it, 2 days later my car is leaking oil another 2 days later check engine light comes on, this time I say I'm not going back there my car i always took it to plano mercedes benz dealership were it was taken care of excellently but the price was to high so I said I'm going to the dealership and went to Mckinney mercedes benz dealership and dear LORD wouldn't you know the manager over there was ADAM P. In the service department so if you haven't figured this out yet my car was handed back to the same people who never did anything the first time so here they said same thing spark plugs were put wrong should be ready im couple hours but my car never came back for 7 days and ADAM drives them home for the night let's guess where to this shop probably to switch parts for his little business. When I got upset and literally blew my top git my car back after paying almost 5k my car had no gas, dashboard wiped clean, phone numbers whipped clean my Bluetooth whipped clean, my windshield automatically came on if it raining now I have to manually turn them on, my subwoofer cover cracked, it literally felt not even my car. I took it to another shop they found another 2400.00 work because we couldn't very what they did because the receipts said service only not even explaining what work was done to my car. He took my car from mercedes benz of Mckinney to this shop he runs and took my good parts and replaced them i believe my car run through flood and my insurance replaced almost the entire engine and now it doesn't feel the same. I spent almost 7500. Because of this man's dishonesty please be careful people he's the most corrupted man i have met. I can go on and on !!!! This other reviews got to be fake it's impossible for this 5 stars unless this are the customers he's servicing by stealing from some of us then reason you see him advertising mercedes is because he's the service manager at Mckinney mercedes benz dealership and we leave our cars there for service??????Be careful bringing your car here i brought my mercedes here for check engine light, spoke with Adam P. few times nice guy " on the phone" when I went there a Robert showed up cool ok kept asking for Adam heared all kinds of reasons why he More

Reviewed : 01/17/2025

Comment : Great honest service!