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AAA Approved Auto Repair Shop Reviews Approved

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D & L AUTO SHOP

1411 S ALEXANDER A
DUNCANVILLE, TX 75137

Tel: (972) 283-0509
Hours: M-F: 08:00:00 AM - 06:00:00 PM
Sat: Closed Sun: Closed


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1 Reviews

DUNCANVILLE, TX

Comment :

1 Reviews

DUNCANVILLE, TX

Comment : I'm a member of AAA and I went to the store. Got back in my car and it didn't start. A man came to help me so it gave me a boost. While I'm thanking the man, my car died again. Called AAA and they suggested to come and tow the car to D&L auto shop. That was on a Tuesday evening. I needed an alternator and a new battery. My car was completed on Thursday. I was thinking it would take longer. I was so happy when I was told it was ready. It costed me $895.00.

1 Reviews

DUNCANVILLE, TX

Comment : What truly distinguishes this auto shop is their exceptional communication. They kept me informed at every step of the repair process:- Provided a clear, detailed explanation of the necessary repairs- Sent regular updates about the progress of my vehicle- Took the time to answer all my questions patiently and thoroughly- Gave me a complete breakdown of costs before starting any workHighly recommend!What truly distinguishes this auto shop is their exceptional communication. They kept me informed at every step of the repair process:- Provided a clear, detailed explanation of the necessary repairs More

1 Reviews

DUNCANVILLE, TX

Comment : Top notch service. The manager Sean is honest and a pleasure to deal with. If you call the shop, the person you will probably get is Debbie. She is a very helpful, professional and a pleasant person to talk to.You can t go wrong when you take your car there.Be aware, because of their service and reputation, you may to wait for an appointment. They are that good.Top notch service. The manager Sean is honest and a pleasure to deal with. If you call the shop, the person you will probably get is Debbie. She is a very helpful, professional and a pleasant person to talk to. More

1 Reviews

DUNCANVILLE, TX

Comment : There was no service performed at this shop but rather was used for a temporary parking tow.

1 Reviews

DUNCANVILLE, TX

Comment : Very bad business!! Gave this guy a chance and he blew it. Talks a good game then switched it up on me. Had my truck for a month, did front bumper. Insurance company gave him money and he went the cheapest route to line his pocket with money. He took it along himself to choose my fog lights without asking me. Claims he can't return the fog lights cause of "tax id" . He changed out the light bulbs in my headlights without asking now my headlights make humming noise while on. He was paid to fix the head light harness but he rigged them and my turn signal flashes as if a light is out. Left fog light fell out while driving. Confronted him about it Very bad business!! Gave this guy a chance and he blew it. Talks a good game then switched it up on me. Had my truck for a month, did front bumper. Insurance company gave him money and he went the cheapest route to line his pocket with money. He took it along himself to choose my fog lights without asking me. Claims he can't return the fog lights cause of "tax id" . He changed out the light bulbs in my headlights without asking now my headlights make humming noise while on. He was paid to fix the head light harness but he rigged them and my turn signal flashes as if a light is out. Left fog light fell out while driving. Confronted him about it of course he's claiming no wrong. Wouldn't recommend this guy to anyone. Not a man of his word. Cut corners to save him money. Lies to get ur vehicle there and change everything. Go some where eles. DARRYL STINGLEY IS UNPROFESSIOtttgggNAL!!of NGLEY IS UNPROFESSIONAL!!

1 Reviews

DUNCANVILLE, TX

Comment : I had my car towed from DL Auto shop to BMW Dealership today, 2/4/25. My car has been sitting at DL for months. DL is unresponsive 95 percent of the time, does not return calls 95 percent of the time and over charges. My car has been sitting at DL for months, they told me my key fob didn't work. I purchased a new key fob from BMW. DL said they would need to charge me to program the fob. The fob comes programmed and when I arrived yesterday to give them the new fob, the old fob worked as well as the new fob, which came preprogrammed, I a few hundred dollars for nothing. DL said just to start with a diagnosis, key fob etc. it would start out at 1,500.00, the dealership thus far is cheaper and more professional, the fob at BMW with tax was around $300.00. My car looks scratched up, etc. This place is a zero for sure.

1 Reviews

DUNCANVILLE, TX

Comment :

1 Reviews

Comment : One of my vehicles needed a part replaced, my daughter referred Straight Line Collision who suggested we contact Sean at D&L Auto Shop. I???m so glad I trusted their recommendation! Sean is a true professional. From the first conversation to the day we finally met I was impressed by his professionalism and honesty. Sean provided a clear explanation of the solution to my problem and offered a very fair price??? no surprises or upsells, just straightforward and honest advice.Not only was the quality of the work top-notch, but they also completed the repair faster than I expected. It???s rare to find a shop that balances speed and quality so well.If you???re looking for fair, honest and speedy service without sacrificing quality, D&L Auto Shop is the place to go. Highly recommend!!One of my vehicles needed a part replaced, my daughter referred Straight Line Collision who suggested we contact Sean at D&L Auto Shop. I???m so glad I trusted their recommendation! Sean is a true professional. From the first conversation ???More

1 Reviews

DUNCANVILLE, TX

Comment :

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