Reviewed : 03/28/2025

Comment :

Reviewed : 03/27/2025

Comment : I brought my car to crescent alignment and to switch one tire from one rim to another. The tech broke a lug off into the hub. This was not brought to my attention. The shop took it upon themselves to fix the issue without first letting me know about the problem. This simple job turned into over $400 fix just to get one lug out of a hub. They said it took the two and a half hours to free the lug. Had I been aware of the situation I would not have had the shop fix it as the car could have drove home with four lug nuts and I could have done the work when I got home. I have done this several times before and it is taking about 20 minutes to get it out. Although I did get a call from the tech telling me that there was no tire sensor on my rim and should they put one on. I inform the tech not to do so as my car does not have the sensors on the rim. This whole experience has left a very sour taste in my mouth and everybody will know. Anything as simple as a lug in a hub should not cost $400. Anything like that a customer should be aware of this just did not seem fair or reasonable.

Reviewed : 03/24/2025

Comment :

Reviewed : 12/09/2024

Comment : Fast and efficient service. Good communication.

Reviewed : 10/21/2024

Comment : Excellent knowledgeable people who go the extra step to make sure your auto is repaired correctly.

Reviewed : 09/24/2024

Comment : On an extended RV trip. Had a problem with my Ram 3500. Went to this dealership and after explaining my problem they immediately solved the problem. They got me right back on the road. Shout out to the service department for a great job.

Reviewed : 08/11/2024

Comment : I needed a new "key" fob and had it programed to my truck. But when i got home there was no key! Hello! Apparantly you have to buy that as an add on at over $40.00. For a key! So when you order a new vehicle, make sure you order tires to go with it..

Reviewed : 07/21/2024

Comment : Excellent and courtesy service in timely manner!

Reviewed : 04/11/2024

Comment : Very professional and friendly

Reviewed : 02/29/2024

Comment : Excellent service great sales people