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AAA Approved Auto Repair Shop Reviews Approved

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CREAMERS AUTO SERVICE CENTER

200 E North St
CHARLES TOWN, WV 25414

Tel: (304) 725-2589
Hours: M-F: 08:00:00 AM - 05:00:00 PM
Sat: 08:00:00 AM - 01:00:00 PM Sun: Closed


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Reviews Sort Reviews by: Date » or Rating »

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1 Reviews

CHARLES TOWN, WV

Comment : Very friendly staff. They were thorough and provided quick service. I highly recommend.

1 Reviews

Comment : Excellent people they know what they re doing

1 Reviews

CHARLES TOWN, WV

Comment : Very nice folks. They are efficient with their work.

1 Reviews

CHARLES TOWN, WV

Comment : I'm new to the area and called and made an appointment and was told that I needed to have my registration card and insurance proof or I could not get a inspection now for some reason I did not have any of that information with me and left I feel like they should have told me that I needed to have this I could have made sure I did instead of wasting my day so much for dealing with a local rednecksI'm new to the area and called and made an appointment and was told that I needed to have my registration card and insurance proof or I could not get a inspection now for some reason I did not have any of that information with me and left I More

1 Reviews

CHARLES TOWN, WV

Comment : I had my car safety inspection here. Very friendly and well maintained shop. Employee asked me over the phone to bring the necessary documents which saved me a lot of time.

1 Reviews

CHARLES TOWN, WV

Comment : Always great service! I can truly trust and rely on them!

1 Reviews

CHARLES TOWN, WV

Comment : Corbin gives you the facts straight! Great service great place to get your car taken careOf!

1 Reviews

CHARLES TOWN, WV

Comment : I have had 2 instances where I have had issues with this place. SPEND YOUR MONEY ELSEWHERE.First time I brought for an oil change for I didn t have the time and tools to do it myself. A week later notice some drops of oil under my truck. Crawled under to inspect and found my drain plug was hand tight. Gave them the benefit of the doubt and understand people make mistakes. Didn t call or make a big deal about it.2nd time was more recent. Had an oil cooler go bad. My coolant reservoir, radiator, and whole cooling system was full of oil. Not having the time to do it myself with work and other more important things I figured I would just pay someone to do it. Brought the truck there and told them exactly what I want done to it and that I want it done right. Received and phone call stating there was no oil leak (there was no oil leak from the start and did not mention an oil leak) after giving the benefit of the doubt again I asked them to check the coolant reservoir again politely for that s where all my oil had gone due to a bad oil cooler. Then my phone rings again and was told the same thing as before. Which any one with common sense would realize oil shouldn t be mix with your coolant in your coolant system. Asked them to take it off the lift and I will go somewhere else. Keys were thrown on my dirty floor board instead of a cup holder.Moral of the story. It seems they try harder to get out of doing something that will be longer then an hour than it would be to take time to do it. Ignorance and incompetence was definitely shown.I m sure the owner will reach out and say we have no record of this but we will look into it .i bet you will.I have had 2 instances where I have had issues with this place. SPEND YOUR MONEY ELSEWHERE. More

1 Reviews

CHARLES TOWN, WV

Comment : Quick, efficient and reliable. Trustworthy!

1 Reviews

CHARLES TOWN, WV

Comment : All star service, friendly staff! They went above and beyond with my car, my first time there but certainly not my last! Thank you guys!

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