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AAA Approved Auto Repair Shop Reviews Approved

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COVERT BUICK GMC

11750 RESEARCH BLVD
AUSTIN, TX 78759

Tel: (512) 583-3411
Hours: M-F: 07:00:00 AM - 06:00:00 PM
Sat: 08:00:00 AM - 03:00:00 PM Sun: Closed


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1 Reviews

AUSTIN, TX

Comment : To long of a wait for an appointment for oil change and windshield wipers. 2.5 hours. I like the blades on wipers. But to much and long wait.

1 Reviews

Comment : Ethan the service advisor was great. He advised us to get new windshield wipers. He made sure the oil was changed and the tires rotated and all gauges reset ! He arranged for a ride to restaurant and a return to dealer !

Comment : My technician Angelo Villarreal was Amazing and my sales rep Vina was to. What a great asset they are to Covert

Comment : Went to express service and went great. Vehicle was promptly received by staff given quote for service before any work was done. Maintenance was done promptly as we waited at the dealership. Very pleased.

1 Reviews

Comment : Scheduling the appointment was problematic. However the service was great. Efficient and honest no crazy add ons.

Comment : Regular maintenance, no issues, always very helpful and professional. Bart is my service manager and does an awesome job.

1 Reviews

Comment : Treated like a king and express service got done within promised time. Easy to set up the appointment online. Will be strong temptation to let Covert do my future oil changes even though I am a DIY'er.

1 Reviews

Comment : Great service and aftercare. However, when I spend over $100,000 for a truck, I expect to have a loaner for the day. Apparently that doesn't exist ever at this dealership second time I've been there for service and there's no loaner vehicles available. Instead, somebody drove me back to work in an old washed up Buick. I expect to have an equivalent truck or SUV. To drive for the day.

1 Reviews

Comment : Service was great, maintenance performed very quickly. Kept me advised. Told me of things I needed and things that could wait. My service rep Gilbert Guerrero was very knowledgeable and advised me of service needed. They performed a recall, vehicle inspection, oil change and tire rotation plus filter change and brake fluid changed.

Comment : BART was great, communicated clearly through the whole process. Any issues the arose he stepped in and got them handled.

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