Reviewed : 10/18/2025

Comment : Quick and easy

Reviewed : 10/14/2025

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Reviewed : 09/17/2025

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Reviewed : 08/30/2025

Comment : Ben and Jodie were great to deal with. This was the smoothest car buying experience I’ve had. Highly recommend.

Reviewed : 08/08/2025

Comment : Overall this is probably one of the worst dealerships that I’ve ever dealt with. I’ve bought 16 cars over my lifetime so far and pretty much all from different dealerships. Trust me when I say this is one of the worst. Communication is awful I waited 6 days for a trade value. Once I got my trade value they refused to give me a ballpark range for my payments without pulling my credit first. I totally understand that without pulling your credit they can’t get a accurate interest rate but 99% of the dealerships will give you a wide range of payments depending on the interest rate and how much you put down. This dealership on the other hand refused which in my opinion is a huge red flag.

Reviewed : 07/24/2025

Comment : I took my Dodge Ram Sprinter van to Coughlin Automotive’s service center after calling to confirm they serviced this model. I explained that I needed a full inspection to ensure the vehicle was running properly and was safe to drive. I also mentioned a few specific issues—namely, the check engine light was on and we were receiving an "oil level too full" warning. I was told there would be a $100 diagnostic fee, which I agreed to, and I dropped the van off on a Friday morning.

I was told it would be looked at the same day and that I’d receive a call that afternoon. I never received that call. I followed up Monday morning and was told it still hadn’t been looked at, but they promised a call by noon. That didn’t happen either. I followed up again that evening and was told they were “almost done” and that I’d get a call soon with the results. I never got that call either.

The next morning, I arranged to be dropped off at the dealership assuming the van was ready. It wasn’t. I was told to come back in two hours. When I finally picked it up later that day, I was charged $150—not the $100 I was quoted. I was also told they couldn’t do anything about the check engine light because they’re not a Ram-certified dealer and suggested I go to the dealership in Chillicothe instead. When I asked about the oil level warning, the service rep had no real answer—just that the level “looked fine.”

In the end, I paid for an inspection and got no answers, no real service, and no follow-through. Had they been honest up front about what they could and couldn’t do, I would have taken it somewhere else.

I would not recommend this dealership or service center. I don’t believe they are fair or trustworthy, and I certainly won’t be taking any of my vehicles there again.

Reviewed : 06/18/2025

Comment : I sent my 2008 Tahoe to get checked for a antifreeze leak they said I needed a new engine priced at $13000
I then transported my suv to Texas with a honest mechanic ,engine was good it had a blown head gasket on the left side of the engine ended up replacing both sides and is good to go with less than $900

100% do not recommend this dealership for diagnostic testing

Reviewed : 06/17/2025

Comment : Great service!

Reviewed : 06/17/2025

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Reviewed : 06/16/2025

Comment : My experience at Coughlin GM of Circleville was great! Tom Obert was very helpful at keeping in touch and answering all my questions. I suggest reaching out to this salesman for anyone interested in buying a vehicle at this location.