Reviewed : 11/30/2025

Comment : If you want to make a purchase from good people, these are your guys. My family was commuting through Ohio at the Tim Horton’s across the street and one of the employees (who was ahead of us) paid for our breakfast. They never met us, they are just good people who do good deeds. I’ll be coming back to make a purchase of that very truck that gifted us such joy. My family will pay the good deed forward. Thank you!

Reviewed : 11/25/2025

Comment : Very Professional and Courteous! Forest did a great job during the entire process. Great experience from initial call to final delivery!
Thank you!

Reviewed : 11/11/2025

Comment : If I could give this review 0 stars, I would. My wife's check engine light came on in her 2024 GMC. I checked the engine and the coolant was almost completely gone. I also noticed there was some type of leak because of the fluid in my driveway. So I refilled it and my wife took it in. They "checked" it and said they topped off the fluid but couldn't find a leak. Told my wife to come in the next day. My wife pushed back and tried to get them to do something to resolve the issue. When my wife got back in her car to leave, the check engine light was still on. So, they literally checked for an issue and told her to drive the car home while the check engine light is still on. WHAT ARE WE DOING? How do you give someone their car back while the check engine light is on and say, "well, Idk what the problem is but you can take it home and bring it back tomorrow." The code reads for the temp sensor, so something is obviously wrong.

Clearly, these people do not know how coolant works in a vehicle. Especially a newer vehicle. If you buy a car from here, that's one thing, but I would never recommend ANYONE taking their vehicle here for a repair. I wouldn't even take it here for an oil change.

Reviewed : 10/22/2025

Comment : I recently purchased a vehicle from Coughlin, and I cannot say enough wonderful things about my sales associate, Barbie. From start to finish, she went above and beyond in every possible way.

What stood out the most was how genuinely she listened. She never once tried to push me into something that was a better fit for the dealership, she focused entirely on finding the best fit for me. She took the time to understand all my parameters and preferences, and then made thoughtful, informed recommendations that checked every box.

Barbie didn’t just search the local lot either, she went the extra mile by looking across multiple locations to find the perfect vehicle. She also broke down every part of the pricing - from the APR to warranty info, service details and the car fax, she combed the fine print on every single vehicle I was interested in and compared pricing - making sure I understood exactly what I was signing up for.

During test drives, she encouraged me to try any car I was curious about, and before I pulled out of the lot, she carefully showed me what every button and feature did, how it all worked, and what made each model special. That kind of attention to detail and care is so rare anymore.

When my insurance company tried to pressure me into returning my rental early, Barbie didn’t hesitate to jump through hoops to make sure I wasn’t stranded. She personally ensured that I had a vehicle for the next 24 hours until my purchase was finalized. She even buckled me in before I left for the night — that’s the kind of thoughtful person she is.

It’s easy to see why everyone in Circleville speaks so highly of her. She came highly recommended by locals, and now I know exactly why! Barbie has earned every bit of that reputation.

I can confidently say that every car I purchase in the future will be from Barbie, if possible. She’s professional, kind, knowledgeable, and truly goes the extra mile for her customers.

If you’re looking to buy a car, ask for Barbie
you’ll be in the best hands possible. I truly mean it.

Reviewed : 10/18/2025

Comment : Quick and easy

Reviewed : 10/14/2025

Comment :

Reviewed : 09/17/2025

Comment :

Reviewed : 08/30/2025

Comment : Ben and Jodie were great to deal with. This was the smoothest car buying experience I’ve had. Highly recommend.

Reviewed : 08/08/2025

Comment : Overall this is probably one of the worst dealerships that I’ve ever dealt with. I’ve bought 16 cars over my lifetime so far and pretty much all from different dealerships. Trust me when I say this is one of the worst. Communication is awful I waited 6 days for a trade value. Once I got my trade value they refused to give me a ballpark range for my payments without pulling my credit first. I totally understand that without pulling your credit they can’t get a accurate interest rate but 99% of the dealerships will give you a wide range of payments depending on the interest rate and how much you put down. This dealership on the other hand refused which in my opinion is a huge red flag.

Reviewed : 07/24/2025

Comment : I took my Dodge Ram Sprinter van to Coughlin Automotive’s service center after calling to confirm they serviced this model. I explained that I needed a full inspection to ensure the vehicle was running properly and was safe to drive. I also mentioned a few specific issues—namely, the check engine light was on and we were receiving an "oil level too full" warning. I was told there would be a $100 diagnostic fee, which I agreed to, and I dropped the van off on a Friday morning.

I was told it would be looked at the same day and that I’d receive a call that afternoon. I never received that call. I followed up Monday morning and was told it still hadn’t been looked at, but they promised a call by noon. That didn’t happen either. I followed up again that evening and was told they were “almost done” and that I’d get a call soon with the results. I never got that call either.

The next morning, I arranged to be dropped off at the dealership assuming the van was ready. It wasn’t. I was told to come back in two hours. When I finally picked it up later that day, I was charged $150—not the $100 I was quoted. I was also told they couldn’t do anything about the check engine light because they’re not a Ram-certified dealer and suggested I go to the dealership in Chillicothe instead. When I asked about the oil level warning, the service rep had no real answer—just that the level “looked fine.”

In the end, I paid for an inspection and got no answers, no real service, and no follow-through. Had they been honest up front about what they could and couldn’t do, I would have taken it somewhere else.

I would not recommend this dealership or service center. I don’t believe they are fair or trustworthy, and I certainly won’t be taking any of my vehicles there again.